Regarding the Notcoin Launch in Wallet

On May 16, TON Ecosystem experienced a significant event: the listing of Notcoin, the token from the game that attracted 35 million users earlier this year. In preparation for this, we added more servers and optimised our internal systems, anticipating a surge in our user base similar to the game's launch in January.

However, user interest far exceeded our expectations. On May 16, user activity was highly concentrated on exchange operations: over a hundred thousand users simultaneously attempted to buy and sell Notcoin. This surpassed our previous peak values by more than 20 times, critically slowing down the performance of some databases. As users continued to attempt exchanges, the growing queue of such requests nearly halted the functionality of Wallet for about 6 hours and caused instability the following day.

Following our incident resolution protocols, Wallet's functionality began stabilising within a few hours for most users. On May 17, we conducted the necessary checks and fully restored our service by the morning of May 18. Throughout this time, user funds remained and continue to remain completely secure.

We understand that such a prolonged downtime could have caused significant inconvenience for our users. We analysed the complaints and feedback you submitted to our support and community comments and identified several key issues:

• Many users wanted to exchange Notcoin at the time of listing but were unable to do so. Meanwhile, the coin's price dropped by approximately 10% following the launch.
• P2P transactions were unpredictable, with sellers facing numerous appeals and buyers experiencing issues.
• Users could not access funds from Wallet Earn at all times.
• Some transactions took longer to process than usual.

To partially make up for the inconvenience caused, we will offer affected users the following bonuses:

1. For those who chose Wallet to receive Notcoin, we will credit an additional 10% of the deposited coins. This will help offset the price difference and offer long-term benefits from the products the Notcoin team will launch.
2. Sellers who made transactions on our platform despite technical difficulties will have their trading fees for May 16 and 17 refunded. Additionally, we will waive the P2P Market fees for all users on May 20, 21, and 22, allowing everyone to make transactions under the most favorable terms. All P2P market fees for orders from May 20 12:00am UTC to May 22 23:59pm UTC will be refunded to your Wallet balance by May 24.
3. Our most active users, who deposited funds into bonus accounts during the USDT-TON and TON-NOT campaigns, will see their rewards increased: USDT held on Earn account between May 16 and 22 will earn 250% APY. We will also double the Notcoin rewards for those who keep Toncoin in their Earn accounts during this period. Furthermore, we will extend both promotions by a week, providing users with additional bonuses beyond initial expectations.

All rewards payments, including the increased APY*, will automatically be credited by May 26.

We want to thank our users once again for their trust, and we will do everything possible to ensure we don't let you down in the future.

*Please note that Wallet Earn rewards will only be available to users with a verified account and in accordance with USDT Bonus campaign rules, Notcoin Bonus campaign rules and the User Agreement.