The requested URL /services?pid=32 was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Booking hotline 2760 8771 operates 24/7! Ready to make your reservation! Taking a Diamond Cab Diamond Cab vehicles are Toyota Noah Welcabs, which are specially designed for wheelchair accessibility with a mechanic ramp at the back. A maximum of two wheelchair users can be accommodated on a single trip with their two carers. The cabs are regulated by the taxi licensing authority, which stipulates that a maximum of five passengers can be transported on a single trip. Diagram of Seating Plan & Cross Section of Diamond Cab Drivers receive training on the proper use of the Electric Ramp Service Hours and Areas Diamond Cab runs 24 hours a day but advance booking is preferred in order for us to best arrange our services. As a pilot operation with five cabs, all routes involving Hong Kong Island and New Territories will have Zone Surcharge because the shift change location is in Kowloon.
Booking Hotline: 2760 8771 (24-hour hotline) Point-to-Point Charge: Starting from $115 Our call centre will quote an exact fare after you call in; the fare may include zone charge. Hourly Rental: $300 per hour with minimum booking of one hour. Airport Pick-up: Minimum HK$550 (excluding parking fee and luggage fee) Once a booking has been confirmed by our Call Center, any subsequent cancellation made within 48 hours before the booking time would incur a $100 cancellation fee. If cancellation is made within 2 hours prior to the booking time, passengers will be responsible for paying the full fare. If cancellation is made within 48 hours for hourly booking over 2 hours, passengers will be responsible for paying the full fare. In case of emergency, passengers must call the booking hotline 2760-8771 to ask for any changes to the booking time if needed. Call Center will decide whether the booking time can be changed, according to the latest situation of cab fleet, especially concerns over whether drivers will be able to safely and punctually pick up passengers.
Call Center reserves the right to refuse any changes to bookings. If the booking time needs to be changed and the ride to be finished before 4 pm, Call Center will endeavour to help but no guarantee is made. Any furhter changes will be subject to an administration fee of $100. If the booking time needs to be changed and the ride to be finished after 4pm, the booking is cancelled immediately and the passenger will be responsible for paying the full fare. The Call Center will then see if a new booking can be made after 4pm. In light of safety concerns, Diamond Cab reserves the right to refuse any wheelchair rider travelling alone on our cabs. To ensure the effective operation of our fleet and to encourage passengers to board on time, drivers reserve a right to demand a minimum waiting fee of $150 if a passenger is late for more than 15 minutes. ** Diamond Cab incurs a higher operational cost compared to conventional LPG-taxis as we run on gasoline and boarding time is longer for wheelchair users.
We are privately-funded, not subsidied by the Government or any other public institutes, and drivers join as independent self-employed individuals. In order to continue our service, we must strive to be self-sustainable. When determining our fare , we take into account factors such as prices of similar service providers and the service quality of our fleet. We begin with five Diamond Cabs as the starting point and if the market responses positively, we would consider the possibility of expanding our fleet to benefit more wheelchair users.Article History (10) Comments (3) (Note: The following article is a compilation of information collected and provided by TA members in an effort to assist visitors with a disability). Last update: September 1, 2013 Cityflyer bus operated by Citybus: Low floor entrance and exit with wheelchair accessible ramp available for physically-impaired passengers. Also equipped with other features for passengers with disabilities. Airport Express including other MTR lines:
Public lifts or Stair Lifts for wheelchair are available at most stations but may be limited to certain specific Exit/Entrance. The trains and stations are also installed with other feature for travellers with disabilities. For further information, go to: The following is a PDF booklet provided by MTR on information about "Caring for Our Customers With Special Needs": Kowloon Motor Bus (“KMB”): Most buses operated by KMB are equipped with “super low floor” or wheelchair ramp and positions onboard. Buses are also equipped with other features for travellers with disabilities. KMB routes serviced by wheelchair accessible buses: Citybus and New World First Bus: No charge to carry wheelchair and crutches belonging to passenger with a disability. Unfortunately, wheelchair accessibility is not possible. No specific information available on the web site but a fare discount is offered to those with a “Registration Card for people with disabilities”.
A rehab bus is operated by The Hong Kong Society for Rehabilitation. Airport Concierge Service (A paid service): Airport Concierge Service is offered through Worldwide Flight Services at Hong Kong International Airport to assist arriving and departing passengers, particularly those with disabilities. Further information at this link and bookable in advance over the Internet: This taxi company offers specialised transportation services for those using wheelchairs. A person with disability can apply for the Certificate for Picking Up and Setting Down of Passengers with Disabilities in Restricted Zone from a rehabilitation organisation or an elderly community service centre. The Certificate allows a passenger with disability to board and alight from a taxi, private car, private light bus or private bus in restricted zones except expressway and 24 hours restricted zones, provided that no hazard or disruption is caused to other road users. Please contact the Hong Kong Council of Social Service at +852 2864 2929 for details.
Not sure if this Certificate is issued to temporary visitors but no harm to apply. It is a local ID card. Here's the link to download an application form: Most road crossings are equipped with audible and tactile units for those who are visually impaired. Some tactile units have push button to “send a signal” to the nearby signal controller to render the green signal for the pedestrian as soon as possible. A visual and audible acknowledgement signals will be emitted by the unit. Guide by Transport Department in Hong Kong: Link to “Guide to Public Transportation for People with Disabilities” published by the Transport Department in HKSAR: Guide by The Hong Kong Society for Rehabilitation: Read Section "B", "Accessible Transport". Online Guide: "Wheel Away Disabled Travel - Hong Kong": An online guide for travellers with a disability. "Wheel Away Disabled Travel - Hong Kong". It's written by an Australian who has been living with a disabled father in Hong Kong for 17 years and gives comprehensive information about accessibility of local transporation, in hotels, restaurants, tourist sights, day trips etc.