We provide short-term loans of wheelchairs. We also provide commodes in some areas. Will it cost me anything? We request donations to help us provide the service. The service is run by our volunteers. A refundable deposit may also be required for some items. I live in London. Why can't I find this service in my area? Wheelchairs and commodes are supplied by local British Red Cross offices in most places apart from London. Our office for Bedfordshire, Hertfordshire and Essex is the closest to London that supplies wheelchairs and mobility aids. Contact the Bedfordshire, Hertfordshire and Essex office with your request. Each enquiry will be dealt with on a case-by-case basis. Unfortunately we cannot guarantee delivery of the service in London. Where can I find more information about mobility aids? You can buy equipment on our online shop. Find out why the NHS does not provide wheelchairs for short-term injuries and ailments in our article 'Who pays for your wheelchair?'
These can be selected during the order process or when speaking to one of the team. We track all our deliveries to ensure that they arrive on time, and our team is always available should you have any concerns. If you are not able to be in, we can deliver to a neighbour or a safe area at your property if you let us know in advance. Should you have further delivery requirements, we may be able to assist, and we are able to offer a same-day delivery service within the London area. For further information, please contact one of our team. All our deliveries are made by a national courier in a custom-made Wheelfreedom box. The box is collapsible, so it can be stored easily, and should be retained for collection. This ensures that the whole process is as simple as possible. You can end your wheelchair hire, leg trolley hire, or ramp hire at any time by phoning us. There is no notice period required, and we are able to collect your wheelchair on the next working day after you contact us.
You will receive an email the day before your requested collection date confirming the address and time. As with our deliveries, we can collect your wheelchair from a porch or similar safe area if you let us know in advance, should you not be able to stay in. Additionally, we are able to collect from a different address to the delivery address - perfect when taking a wheelchair on holiday or to visit relatives. The exception to these delivery arrangements is our Tilt in Space wheelchair. If you are interested in hiring a Tilt in Space wheelchair please contact us to discuss the different delivery options. We are only able to offer technician home deliveries for these wheelchairs, which we can carry out throughout London and the South East of England. We are able to offer a hire service across mainland Britain. However there is an additional delivery and collection charge if the delivery and/or collection are to the Scottish highlands. Please see below to check that your local town or city does not lie outside of the standard delivery area.
Sussex Chichester, Brighton, Worthing, Crawley, Hastings, Eastbourne, Bognor Regis, Horsham Warwickshire Warwick, Birmingham, Coventry, Nuneaton, Rugby, Solihull, Stratford-upon-Avon West Lothian/Linlithgowshire Linlithgow, Livingston, Bo'ness, Broxburn, Whitburn, Armadale, Bathgate Westmorland Appleby, Kendal, Windermere, Ambleside, Kirkby Lonsdale Wigtownshire Wigtown, Stranraer, Newton Stewart, Whithorn Wiltshire Trowbridge, Salisbury, Swindon, Chippenham, Devizes, Marlborough, Warminster Worcestershire Worcester, Dudley, Kidderminster, Stourbridge, Halesowen, Malvern, Evesham Yorkshire Northallerton, Middlesbrough, Scarborough, Whitby, Beverley, Hull, Bridlington, Driffield, Hornsea, Filey, Wakefield, Leeds, Sheffield, Bradford, Halifax, Harrogate, York Outside of standard delivery; deliveries to these areas may not be on a next-day service, and there is an additional charge for delivery and collection. Please contact us for further information: