workstation vs pc
Job Responsibilities
Workstation PC Technicians should support a robust network for popular operating systems, such as Windows, macOS or Linux. They should be proficient in working with servers and PCs/laptops.
Technicians install, configure, and troubleshoot workstations and networked printers, fix hardware and software issues, working with team members and vendors to fix issues, create and maintain documentation of existing and future computer systems. They add, modify, and delete user accounts including rights for all computer systems.
Having a written plan of action that includes all parameters of a project keeps costly time delays and legal disputes down for both sides and prevent costly Scope Creep.
Technicians maintain and verify workstation Anti-Virus software and server back-ups. They maintain a complete inventory of all hardware and software of their organization/clients.
Technicians’ aid help desk and fix issues wherever possible and escalate when required. They maintain all information concerning all technology devices, issues, solutions, and modifications.
Technicians take part in client meetings to ensure that developing projects migrate to production. They assess the needs and requirements of end users and document them. They communicate with end users on a regular basis to know the status of their computer systems.
Technicians work under the guidance of IT representatives to receive assets, move equipment within an organization or between different facilities, update asset management system to reveal work executed, monitor day-to-day activities, stage equipment for build or image activity, interview clients to understand pre-deployment assets and perform equipment replacement activity.
Who Creates an SOW?
Composing an SOW usually falls on the shoulders of project management to complete.
or there may be a team that comes together and composes it. Inevitably, it all depends on the size of the project and who authorizes it. With small-scale projects, it’s usually just one person that deals with the statement of work and create it. For bigger ones, a team must come together to compose a more detailed one.