HOWDENS Joinery’s growth since it started selling to trade professionals in 1995 is a sufficient marker for how well respected it is in the industry. There are now over 620 depots supplying over 400,000 kitchens each year to homes in the UK – a vast increase from the modest total of 14 when it launched just over two decades ago. And, if the staff at Trowbridge’s depot are anything to go by, it is not only respected by builders, but by its employees too. Kim Voizey has been with Howdens for 20 years and has been manager of the Trowbridge branch for 12 years. She said: “I absolutely love my job; it’s amazing to be able to do so much for the local community, which we are a vital part of. “The key to our success is building long-lasting relationships with builders and providing a first-rate service. “Our products are always in stock which means builders know that they can turn up in the morning and walk away with what they need the same day – they don’t have to wait for days or weeks like they would do at some other places.”
Mrs Voizey heads up a team of 17 staff at the Trowbridge depot, which includes business developers, designers, sales reps and more. It has also taken on two apprentices in recent years in a bid to encourage youngsters to become involved with the company. Lewis Porter, deputy manager, said: “We look after each other and we have a good time here. “No day is the same and all of our customers are fantastic; we have great relationships with all of them. “Because of those relationships, we always want to go the extra mile for them. “Even if they’re not buying anything, sometimes they will come in and have a coffee and a chat with us.” Howdens prides itself on producing environmentally and sustainable products which comply to standards and accreditations, while over 25 per cent of its products are manufactured in the UK. Designer Mini Matharu, who has been at the company for over three years, said: “As a designer it’s my job to meet with the customer to discuss what they would like and then get to work designing it.
“We have a lot of freedom when it comes to designing and in terms of the working environment here, we’re like one big family." Dave Bath is one of Howdens' longest-serving customers, visiting the depot freuquently for the past 13 years. He said: "Pretty much everything is always on stock so you don't have to wait for it and on the rare occasion it's not in stock, it only takes a day or two to arrive. "All the staff are really friendly and make you feel welcome." Shopping / White Goods unit 5 Kennet Way Canal Road Industrial Estate, Howdens Joinery can plan your perfect kitchen from over 50 ranges, complete with Lamona appliances, at over 600 depots across the UK via the small builder. Embed these ads anywhere HTML code is accepted by pasting the snippet below.
An unexpected error has occurred in the web application. The appropriate people have been notified of this error, and will be working to correct the problem as soon as possible. To return to the page where the error occurred use your browser's Back button. If you were entering data on that page, it will still be there, and you may retry the action.Best kitchen brandsHowdens Joinery kitchensArticle 6 of 11From the quality of its kitchens to its customer service, find out how Howdens Joinery customers rate this fitted-kitchen firm. We've compiled the views of 2,154 Which? members on their fitted kitchen to calculate ratings and scores for all the major kitchen brands, including Howdens Joinery.Which? members can log in to unlock the tables below to see how Howdens Joinery was rated for its customer service, quality of products and finish, and value for money. You can also read comments from Howdens Joinery kitchen owners.If you're not a Which? member, you can take out a trial subscription to Which?
to get instant access. Visit our page on the best and worst kitchen brands to see how Howdens Joinery kitchens compare with other brands.Howdens Joinery kitchens installationAs Howdens Joinery only sells directly to kitchen installers, it doesn't have an in-house kitchen installation service that we can rate. You can see how other kitchen brands, including John Lewis and Homebase, were rated for installation by visiting our kitchen installation page.Howdens Joinery kitchensClick through our gallery to see a range of Howdens Joinery kitchens across different styles, including modern and traditional kitchens. Howdens Joinery is a trade-only business, so sells kitchens directly to tradespeople. If you want a Howdens Joinery kitchen, you will need to find an installer yourself. You can still view the kitchens online or through a brochure, and receive design advice (see details below).It has 16 kitchen design ranges (called 'families' by Howdens Joinery) that incorporate a choice of eight door styles.
Each has a number of different colour and finish options. The company also supplies Lamona kitchen appliances, taps and sinks, which are exclusive to Howdens Joinery. But how did Howdens Joinery kitchens do in our survey? Find out by logging in.Planning/design service: Free design service at home, which you'll need to organise through your chosen installer. Once it's organised, the designer will come to measure up and advise on what will suit your needs. You will then need to visit your local Howdens Joinery depot with your installer to see the plans. There isn't design software available, but you can view images and a video of your kitchen design online.Installation: As Howdens Joinery is a trade kitchen supplier and doesn't recommend installers, you will need to find one yourself, although Howdens Joinery can guide you through the process. Kitchen appliances, flooring and tiles: Large kitchen appliances from Lamona (exclusive to Howdens Joinery). Howdens Joinery doesn't supply wall tiles but does have a flooring range.