DURING MY VISIT - YOUR ARRIVAL... DURING MY VISIT - YOUR JUMP SESSION...In the event of a performance being cancelled, South Lanarkshire Leisure and Culture Limited will take reasonable steps to notify ticket holders. However, we cannot guarantee that we will be able to notify ticket holders prior to the event date. In the event of a performance being cancelled, South Lanarkshire Leisure and Culture Limited will not be held responsible for any travel, accommodation or other ancillary costs incurred by the ticket holder. All carers / escorts will be required to purchase a valid ticket for any performance. A ticket must be purchased for any child who is aged 1 or over. For babies who are under the age of 1 (on the date of the performance being attended), a 'Babes in Arms' ticket will be issued, free of charge, which will allow entry to the auditorium. A reserved seat will not be allocated with thisIn the event of a sell out performance, 'Babes in Arms' tickets may be limited and entry
refused to the auditorium. At performances which are specifically aimed at those under the age of 1, 'Babes in Arms' tickets will not be available. No one under the age of 16 will be admitted to a performance without being accompanied by a parent, responsible adult (who must be aged 18 or over) or legal guardian. The following groups are eligible for concessionary ticket prices: Holders of South Lanarkshire Leisure 'Leisure for all' cards Other concession may be available, please see venue for details. Please note that concessions may not be available for all performances Latecomers may not be admitted until a suitable break in the performance. This may be the South Lanarkshire Leisure and Culture Limited will not be held responsible for lost or stolen A valid ticket is required to enter the auditorium and at some locations to enter the bar area. South Lanarkshire Leisure and Culture Limited reserves the right to refuse admission to the
auditorium or to request that any ticket holder leave the auditorium and may take appropriate action to enforce this right. South Lanarkshire Leisure and Culture Limited will not be held responsible for any personal property brought into the venue. Ticket holders agree to abide by the Venue Management Rules and Fire & Evacuation procedures at all times. These are available to customers on request and/or are displayed within the venue. The unauthorised use of photographic and/or recording equipment (audio or video) is strictly prohibited and failure to comply will result in removal from the auditorium. On occasion filming and recording may be carried out at the venue, by attending an event you give your express consent to be included in such films and recordings and for these to be exploited in any and all media at any time throughout the world. This includes any filming by police or security staff which may be carried out for the security of our patrons.
Tickets purchased by telephone or online, within 5 working days of the date of the performance, will be held at the venue for collection at the box office rather than being posted out. postage fee of £1 will apply and be charged to the customer if tickets are posted. South Lanarkshire Leisure and Culture Limited reserves the right to make alterations to the advertised programme at short notice (for example cast changes). In these instances South Lanarkshire Leisure and Culture Limited is not obliged to refund the ticket nor exchange the ticket Tickets, once purchased, cannot be refunded except in circumstances where the performanceTickets must be returned to the point of purchase before a refund can beTicket exchanges may be possible, subject to availability. In the event of seating problems or other operational issues, South Lanarkshire and Culture Limited reserves the right to move customers from allocated seating to alternative seating without
In these instances South Lanarkshire Leisure and Culture Limited will not refund any difference in the customer's ticket price nor exchange the customer's ticket for another The re-selling of tickets that have already been purchased will only be conducted by South Lanarkshire Leisure and Culture Limited at the Venue Managers discretion. Tickets that have been reserved must be paid for within three days of purchase or within a timescale specifically advised by sales staff, otherwise, tickets which have been reserved and not paid for may be released for general sale without notice. Customers must inform the box office, at the time of booking, of any ticket holders who require special access to the venue. (For example: wheelchair users, those who cannot use stairs etc) Failure to do so may result in admission to the auditorium being denied on the day of the performance if we are unable to offer suitable seating that complies with our Fire & Evacuation
South Lanarkshire Leisure and Culture (SLLC) deliver a diverse range of services, from golf and outdoor activities, theatre, swimming to arts, music, museums, libraries and fitness classes. SLLC are continually striving to improve its services through customer consultation and how we host our customer data. To help achieve this, we may, on occasion, require the services of third party organisations out with South Lanarkshire Leisure and Culture. will use/host our customer data, they will do so under the strict guidelines of the Data Protection Act and overall governance by South Lanarkshire Leisure and Culture; and will not pass this data on to any other organisations. "I understand and agree that the information collected (including but not limited to my personal data) can be used by South Lanarkshire Leisure and Culture (SLLC) and third parties approved by SLLC to enable SLLC to deliver, improve and develop its services. I also agree that SLLC