We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description. Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together. Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup. In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.) O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price. Express Delivery Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply: Two day service, add $9.95 Next day service, add $19.95 Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required) Call 1-800-536-7551 for Express Delivery charges for items over 15 lb. Swatch ShippingBallard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.To order a fabric swatch, click here.We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775. Larkin Swivel Glider Reviews - page 2FREE SHIPPING* on orders of $59 or more. Ends at 11:59PM 2/20/17.For cliniciansConsultant profilesHow to referGP HandbookReferral ProcedureEmergency AdmissionsFast Track Office - Cancer ServicesTransportTrust ServicesAdult Therapy ServicesAnaesthesia - Pain ManagementAudiology - AdultBone Marrow TransplantCardiac ServicesCare of the ElderlyChildren's ServicesChildren's Burns (South West Service)Cleft Lip and Palate (South West Service)Clinical GeneticsClinical NeurophysiologyDentistry and Oral and Maxillo Facial SurgeryDermatologyEmergency Department (Adult)Endocrinology and DiabetesEar Nose and Throat (ENT)Gastroenterology and HepatologyHaematologyHomeopathyLaboratory MedicineLiaison PsychiatryObstetrics and GynaecologyOncologyOphthalmologyOrthoticsPalliative CarePharmacyRadiologyRespiratory MedicineRheumatologySexual HealthSouth Bristol Community HospitalStroke and Transient Ischaemic Attack (TIA) ServicesSurgeryThoracic
ServicesThrombosis ClinicTrauma and OrthopaedicsVascular Studies ServiceSupport ServicesWards and ZonesQuick Reference Telephone DirectoryGP NewsletterGP communicationsClinical auditUHB-HODSAvon Partnership NHS Occupational Health ServicesMedical IllustrationPatient surveys, interviews and focus groupsMedical Physics and BioengineeringLibrary and Information ServiceSouth West Critical Care NetworkFaculty of Children's Nurse Education Bristol Dental Hospital (BDH) 0117 342 0050 - comes through to BRI switchboard Bristol Eye Hospital (BEH) 0117 923 0060 - comes through to BRI switchboard Bristol Haematology and Oncology Centre (BHOC) 0117 342 2416 - direct dial to main reception at BHOC Bristol Heart Institute (BHI) Bristol Royal Infirmary (Terrell Street) 0117 923 0000 - BRI switchboard Bristol Homeopathic Hospital (BHH) South Bristol Community Hospital 0117 342 9661 - appointments and prescription line Bristol Royal Hospital for Children (BRHC)
Bristol Royal Infirmary (BRI) St Michael's Hospital (STMH) 0117 921 5411 - comes through to BRI switchboard UH Bristol Trust Headquarters (THQ) 0117 342 3600 - Main reception and Fax at THQ 0117 342 6900 (Sexual Health) - Main reception and contraceptive South Bristol Community Hospital (SBCH) 0117 9230000 - comes through to BRI Switchboard Director of Strategy and Transformation Chief Operating Officer and Deputy Chief Executive Director of Workforce and Organisational Development Director of Facilities and Estates Director of Infection Prevention and Control Trust Services Division (TS) Surgery, Head & Neck (SH&N): Clinical Director, Head and Neck Clinical Director, Trauma and Orthopaedics Clinical Director, Critical Care Clinical Director, Ear, Nose and Throat (ENT) Clinical Director, Upper Gastrointestinal (UGI) Women's and Children's Services (W&C): Clinical Director, Obstetrics and Gynaecology