At Consumer Reports, we usually advise you to lie on any mattress you’re considering for at least 15 minutes. But because warehouse clubs display mattresses standing up and websites offer only pictures and descriptions, you need to rely on those companies’ return policies. And from our research, buying from them is fairly low-risk. Here are three top-pick memory foam mattresses from our mattress tests that you can buy online or at Costco. This warehouse club received the second-highest satisfaction score from readers in our survey of subscribers’ experiences with mattress stores. Costco doesn’t say outright what its return policies are for mattresses, but from what we can tell, the company aims to satisfy and won’t charge for shipping and handling if you contact them within a reasonable period of time, such as a few months after purchase. That goes for the website and the stores. You don’t need to save the box. Recommended mattress from Costco: Spring Air Back Supporter Natalie, $1,200.
If you really need to try the company’s mattress, you’ll have to go to either New York City or Los Angeles for one of Casper's only physical showrooms. Casper offers just one model in six sizes. Otherwise, you get 100 nights to decide whether to keep it. If not, Casper will let you exchange or return it for your money back with no restocking or other fees. Shipping is free, too. Recommended mattress from Casper: The Casper, $850. You can try both mattress models that Tuft & Needle offers at its showroom in Phoenix, and it has a 30-night trial period. No mattresses actually go back to the company; instead, you’re asked to donate it to a charity and show the seller the receipt for a full refund—or full credit toward an exchange. (If no charity is nearby, the company will arrange to have the mattress picked up.) No need to save the packing materials. Recommended mattress from Tuft & Needle: Tuft & Needle Ten, $500. Prefer to try it in a store? For more choices, including top-rated innerspring, memory foam, and adjustable air mattresses see our full mattress Ratings and recommendations.
—Ed Perratore (@EdPerratore on Twitter) Shipping & Handling Included* .75” plush Spring Air quilting foam, 3/8” latex foam lumbar support, 2” cool gel infused memory foam, 3” back care comfort foam, 6” high density foam support core base, 1.5” back bone support foam The estimated delivery time will be approximately 2 - 3 weeks from the time of order. Add to Wish List Standard shipping via White Glove installation is included in the quoted price. Delivery includes in-home Professional setup and removal of packing materials. Delivery and installation/assembly will be done on the same day by the delivery/assembly agent. Please include a daytime phone number in the shipping information at the time of checkout and please monitor your emails for an opportunity to set your delivery appointment.Extraordinary delivery requirements may necessitate an additional fee to the carrier.The estimated delivery time will be approximately 2-3 weeks from the time of order.
Standard shipping via White Glove* furniture carrier is included in the quoted price. Delivery includes in-home setup and removal of packing materials. Carrier will call or email to set up appointment with delivery window. Please include a daytime phone number in the shipping information at the time of checkout.Extraordinary delivery requirements may necessitate an additional fee to the carrier. *Delivery is available to Alaska, Hawaii and Puerto Rico. An additional shipping and handling fee will be applied at check out and additional transit time will be required. Locations outside of a regular delivery area may be restricted. Click Here to view restricted areas. To inquire about delivery to these areas, please contact customer service. products can be returned to any of our more than 700 Costco warehouses worldwide. We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please visit the membership counter at your local Costco or Contact Customer Service.
View Costco's Return Policy Costco Concierge Services | Technical SupportFree technical support exclusive to Costco members for select electronics and consumer goods.Looking for the best mattress for your money? To cut through the clutter of advertising you'll see out there, Consumer Reports has a look at the best mattresses and mattress retailers. The magazine broke out their findings by category: Traditional innerspring, memory foam and adjustable air. In each category, Consumer Reports recommends a best buy, as well as other mattresses they recommend based on ratings. Innerspring: The Denver Mattress Doctor's Choice for $500. The Sealy Posturepedic Hybrid Trust Cushion for $1,275 is also a best buy in this category, with a higher rating, but it's obviously a bit more expensive. Memory foam: Tuft & Needle Ten for $600. (Message from Tuft & Needle: "We don't actually use any memory foam in our mattress. We use our own time of polyfoam, T&N Adaptive™ foam.
We created it with a foam scientist to have the pressure relief and comfort of memory foam and the breathability and support of latex foam.") The Novaform 14" Serafina Pearl Gel (Costco) is also a "best buy" pick for this category, but it's more expensive at $800. Adjustable air: Sleep Number c2 Bed for $800. It's important to remember that price does not necessarily equate to satisfaction with mattresses. A more expensive mattress may not make for a better product. For more tips on finding the right mattress for you, check out Consumer Reports' buying guide here. Read more: What you need to know about sleeping pills On the question of retailers, Consumer Reports ranked the Original Mattress Factory stores as the top choice for customer satisfaction. Costco Wholesale was a close second. The high placement for Costco may reflect their return policy on mattresses: A full money back refund without penalty and no time limit. That really makes Costco stand apart!