Toys R Us – Six Decades of Delighting Children
Toys R Us has a long history of providing toys, bicycles, clothing, and other items aimed at all children, from babies to teenagers. The American company that became Toys R Us opened its first store in 1948 in Washington DC, and quickly evolved from focussing on goods for babies to providing toys for children of all ages. The company's mascot is Geoffrey the Giraffe and first appeared in 1957. Today the company is the largest retailer in the world specialising in toys. The British Toys R Us stores and website are wholly owned by the American parent company, Toys R Us, Inc. which is based in the American state of New Jersey. The British company has its headquarters in Maidenhead, Berkshire.
Toys R Us: Storefinder and Online Shop
Toys R Us has 81 stores located throughout Britain. There's a handy Store Finder on the website which has a searchable map that allows customers to look for stores situated between 5 and 100 miles away.
The company has an extensive and comprehensive online shop stocking all of the various ranges available instore, at toysrus.co.uk.
The company's webstore www.toysrus.co.uk allows customers to choose how they would like to shop.
There are a series of options on the website's homepage which allow customers to search by age, brand, toys, learning toys, kid’s room, outdoor and sports.
Among the many leading brands featured on toysrus.co.uk are:The online shop also features a special section for the little ones called Babies R Us.
Toys R Us has deals available online throughout the year on their Special Offers and Clearance sections.
The company also offers money-off deals on both Black Friday and Cyber Monday before Christmas each year and big discounts are possible in their January sales.
Dates of all of these events are listed in their regular newsletter. Customers can sign up for the Toys R Us e-mails on their website.Toys R Us has its own loyalty card, the Toys R Us Gold Card, which allows customers to collect points on each purchase, with 1 point gained for every £10 spent. These points are collected into money-off coupons, to be redeemed either instore or online, twice a year. Gold Card members also receive dedicated e-mails which feature exclusive offers.
There is no requirement to register as a customer when shopping at toysrus.co.uk.
Simply click on "Checkout as Guest" and all customers need to do is provide an address for delivery and proceed to payment. The company notes that should you wish to register, checkout will be faster when shopping in the future. Those customers who do register also have the option of receiving the company's regular e-mails which list offers and the dates of sales. Gold Card customers have the advantage of advance notice of sales and special promotions by e-mail.
Toys R Us accepts Delta, Electron, MasterCard, Maestro and Visa cards as payment, but not American Express. Toys R Us also accepts PayPal as payment for all goods.
The company has an instalment payment option, available for shopping in the physical stores only.Toys R Us offers free standard delivery on all orders totalling over £29.99. For orders below this amount, the charge for standard delivery is £4.95.
Orders placed by 12 noon can be delivered the following day, with this service costing £8.95 on all orders, whatever their value.
The company aims to deliver within four days, while some rural locations may expect a wait of up to 8 days for delivery.
There is a useful "named day" shipping option available for weekday deliveries, costing £6.95. Specifying a Saturday delivery costs £9.95.
Toys R Us also offers a free "Click & Collect" service, with products available in an hour. Therefore, customers are asked to click on "Available for Click & Collect" on the product page or click on "Select a Store".Toys R Us accepts returns within 14 days of delivery. All items, whether bought instore or online, can be returned to any Toys R Us shop during this period.
In addition, items valued under £50 and weighing less than 2 kg can be posted free of charge using this address:
Products must be in their original packaging and with the original delivery note.
For items valued over £50 and/or weighing more than 2 kg, customers need to have an official Toys R Us Returns Authorisation Code. This can be obtained by filling out the relevant form on the "Contact Us" page.
The company will then inform customers of the correct procedure.
Toys R Us has a comprehensive social media presence. The company can be found on:
Toys R Us has an app available for both iPhone and Android which allows customers to search for physical stores and their opening times, as well as to shop from the full Toys R Us stock. The app also allows shoppers to see reviews from those who've bought products in the past.
The app is available for Download for iOS and Android devices.
Toys R Us has a central telephone number for all customer inquiries, whether about products bought instore on online. The number is 08457 869778. This line is staffed from Monday to Friday between 8.30 am and 5.30 pm.
General e-mail enquiries can be made to [email protected]Gold Card customers have their own number to call, also staffed Monday to Friday between 8.30 am and 5.30 pm. The number is 0845 3677878, and Gold Card customers can e-mail [email protected]
.All customers can, if they prefer, also write to Toys R Us.
There are two addresses.
For enquiries about items bought instore, the address is:Customers who have an inquiry about online purchases can write to:
Toys R Us also has a fax number for inquiries about online purchases. This number is: 0191 4168551.
All of the best deals for Toys R Us are collected on a dedicated page at HotUKDeals.SDCC exclusive toys begin to appear with Toys”R”Us at the helm, bringing on everything from Batman to Mortal Kombat X to Star Wars. What we’re seeing here is a number of “exclusives” that aren’t entirely exclusive to the event, thank goodness, including one massive toy set from the Star Wars Black Series from Hasbro. That’s the most elite of the US-based Star Wars action figure lines here in the United States, coming correct with 3 3/4-inch inch figures and an ever-so-slightly-taller Rancor. The Black Series Jabba’s Rancor-Pit will also be available later this year, unlike several of the items you’ll see below. This, like other items you see below, will be available through Toys”R”Us’ SDCC area with Entertainment Earth at booth #2343 starting on the 9th of July.
(slash) ComicConvention during the show. Next you’ll see Dark Raiden from Mortal Kombat X. This toy is glow in the dark (that’s glow in the dark green) and the figure has 23-points of articulation. Replaceable hands and ball joints allow this figure to strike many fancy poses. Batman’s about to hit the convention with a couple of exclusives, the first of which is a 6-inch Yvonne Craig Batgirl from Mattell. This Batgirl is from the original series, coming with 16 points of articulation – she’s bendy. Inside the box is a display-friendly base and a change of backdrops. The other Batman exclusive coming to SDCC through Toys”R”Us is this Batman vs Harley Quinn toy from Schleich. These figures are the least action-oriented of the collection here. They’re made for display, really – that’s about it. Above you’ll also see some My Little Pony, Transformers, and Power Rangers action. The full set will be appearing on the 9th at SDCC and online at Toys”R”Us.