Need help troubleshooting your faucet problem? Follow our simple 4 step process to make a successful faucet repair. To begin troubleshooting a problem you need to clearly identify what product you're using and what is currently wrong with that product. After determining what the problem is you may need to replace a part. You can obtain the necessary replacement parts through the Pfister Parts Online Store or by calling Customer Service at 1-800-PFAUCET (1-800-732-8238). The first step to faucet repair is to identify the product you are working with. The product model number (usually an 8 digit code, ie. F-529-7AYY) is displayed on the product package and on the instruction manual right below the product name. Below are examples of where to find a model number: If you do not have the original packaging or are not able to locate the model number, you can identify your product through several characteristics. For help identifying your product if you don't have the model number, .
Once you've identified your product you can use our Technical Document Search to locate installation manuals, maintenance guides, and parts explosions for your product. These documents show you how to clean the aerator, a common cause of low water pressure, and how to take apart the handle. You can also review the installation manual to make sure your faucet is installed correctly. Once you have identified the source of your problem, you may need to obtain replacement parts. If your product is covered by our Lifetime Warranty, please contact our customer service team for your product parts:You can also order replacement parts online through our partner, Faucet Direct: Pfister Parts Online Store. Install new parts or a new faucet/fixture to return your product to normal working condition. For help with installation, search for installation instruction sheets or visit our Installation Videos resource. Click on one of the links below to view our tips on how to fix the problem.
Solutions to many common troubleshooting issues can be found in our FAQs section. If you don't see your issue above, try searching our FAQs area. If you know the general category of faucet or product you can skip a few steps by selecting the appropriate link below:Question: My 2 handle bathroom faucet is leaking. The faucet is a Delta Bathroom Faucet and it has two knobs or handles. When I turn on the cold water handle, water leaks from under the handle. If the cold water handle is not turned on it does not leak. The hot water side does not leak. If the cold water handle or knob on my bathroom faucet leaks when turned on, what is the easiest way to fix it? I want to fix it without spending much money or buying a new bathroom faucet? Can you tell me how to take it apart and what parts I may need to fix or replace?2 Handle Bathroom Faucet Leaking Under Handle How To Repair A Leaky Two Handled Faucet?Answer: The most common reason for a faucet to leak under the handle or knob is because of a worn rubber o-ring or seat washer.
Replacing the rubber o-ring or seat washer will fix the leak. Here are 2 methods for how to take a 2 handled faucet apart and how to replace the worn out o-ring and or seat washer…Step 1 – Turn the water off using the water valve under the sink. Step 2 – Take off the handle by using the proper size allen wrench. (Remove decorative cap on top of handle if applicable) Step 3 – Pull the handle up and off. (You may need to wiggle the handle while pulling to remove it easier) Step 4 – The packing nut that the stem goes through will now be visible. Step 5 – Use a wrench or pliers to remove it. Step 6 – Do not scratch the nut, use a paper towel over the tool when removing it. Step 7 – On the stem you will see a small rubber o-ring. Step 8 – Replace the worn o-ring with a new o-ring. (Be sure to use the same size o-ring or it may cause leaks) Step 9 – If there is an o-ring inside the packing nut, replace that o-ring also. Step 10 – Check the threads and if corroded clean with a wire brush.
Step 11 – Use thread compound or silicone grease to lubricate the threads. Step 12 – Put the faucet back together. Step 13 – Turn the water back on under the sink to the faucet. Step 14 – Test the faucet for leaks and good to go…2 Handle Faucet Parts Names and IdentificationStep 1 – Turn off the water to the faucet under the sink. Step 2 – Use a flat screwdriver and use a prying motion to remove the decorative cap on top of the handle. Step 3 – A handle screw will now be visible, remove the handle screw with a screwdriver. Step 4 – Pull off the complete handle. Step 5 – Use the proper wrench size and unscrew the packing nut. Step 6 – Unscrew the stem. Step 7 – Remove the seat washer and replace it with a new one. (The seat washer is held in place by a brass screw) Step 8 – Take the stem out of the packing nut. Step 9 – Replace the worn o-ring with a new o-ring. Step 10 – Use thread compound or silicone grease to lubricate. Step 11 – Put the faucet back together and tighten the packing nut.
Step 12 – Turn the water back on under the sink to the faucet. Step 13 – Test the faucet for leaks and good to go…NOTE: There are both 2 handled STEM FAUCETS and COMPRESSION FAUCETS, the info on this page will work with small variations to fix both.The above water faucet leak repair instructions are for both sink faucets in bathrooms and in kitchens with 2 knobs or handles.There are water faucet repair kits that are available to fix your bathroom faucet leak. These kits have everything included to fix a faucet leak under the handle. Most kits include Seats, Springs, Cams, O-Rings, and the ball assembly. Leak repair kits are available to fit kitchen, bathroom, lav, and bath faucets. See below for some repair kits for your leaking faucet. Faucet Repair Kits O-rings, Stem Cartridges, Springs, Seat Washers, Silicone Grease, Rubber WashersFaucet Repair Kit for Delta Faucet – 2 Handle FaucetsLavatory Trim Kit for Delta Faucets Questions? Leave your question below and we will assist you with your faucet leaking problem.