how to get refund on cash app?

Cash App refund policy

Cash App is an online payment platform used by a large number of people. People send and receive money through Cash App and somehow face some troubles regarding the refund. This can usually happen when the user mistakenly sends money to the wrong person or wants a refund from a merchant or the amount gets deducted even after a payment failure. For the user's convenience Cash App have certain refund policies. The time taken for the refund may vary. If the payment is made by Cash App the amount will be refunded in the wallet, if the payment is made by debit card or credit card then you will receive the payment back respectively according to the payment method. Though there are other things to keep in mind that you will read in the next sections.

How to request a refund on Cash App if sent money to the wrong person?

Cash App payment can not be canceled after the completion and remember that you can not question Cash App. The only way to get the refund if you have sent it to the wrong person is by asking the recipient to send it back to you. You can do this by following the process below:

• Open Cash App
• Click on Activity Tab on Cash App.
• Click on Payment in question and then send Completed.
• Go to Report an issue.
• Select the Reason 
• Tap on Next to complete your request.

It depends on the recipient, you will get the refund once the payment is processed from the recipient’s side. To avoid these issues in the future, remember:

• To double-check the recipient’s name.
• Send money to people you know.
• Double check the phone number and email address.

How to get a Cash App refund if payment failed?

It is a rare chance but sometimes due to a technical glitch the payment might get deducted even after a payment failure. In this case, you will get the Cash App refund, no need to worry. The number of days will depend on the mode of your payment whether it is Cash App, debit card, or credit card.

How long does it take to get a refund from Cash App?

If the payment was processed through the Cash App then you will receive the refund instantly. If the payment was made by debit card then it can take 1-3 business days to get the refund back on the card and 3-5 days for a credit card. If your bank statement shows pending then your money will be refunded within 1-3 business days. Keep a check and if it gets delayed it is recommended to wait for one more day.

How to get a refund from a merchant on Cash App?

You can use Cash App to pay any merchant. There may be a case that you want a refund from the merchant as you return their product and request the refund. You can not question Cash App as this dispute is between you and the merchant. Suppose you purchased apparel from eBay and it does not fit you right then you would return the product and wait for your money back. So it will all depend on when the merchant will process the payment. Whenever the merchant will process the payment from their end the Cash App will start working on it too and may take an additional one day to complete the refund process. Many times, it may happen that the merchant has not made the refund and you keep on checking your Cash App. In this case contact and stay in touch with your merchant to know the details about the refund. And if you still face trouble then reach out to Cash App they will help solve your problem.

Why my Cash App refund is missing? 

If your account has received any refund then it will surely reflect in your Cash App balance instantly. In the case of a credit card, it can take up to 5 business days to reflect the refunded amount. Cash App aims to return the user’s money as soon as it receives the fund. If you still face issues you can raise a Cash App dispute regarding your missing fund. You can call Cash App customer service number for refund number directly to get your issues resolved.

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