Business dealers are located throughout the USA and are ready to help build or manage effective workplaces. Healthcare dealers are experienced in designing, implementing and analyzing the effectiveness of clinical environments. When it's time to build or remodel a caregiving place, contact the healthcare dealer nearest you. U.S. Government dealers understand the complexities of government procurement. Work with this group of well-trained and seasoned professionals. Find Herman Miller furniture the world over. Carrying our lines of classic furniture and home office seating, these stores and sites are ready to serve.Send a Product Inquiry Please complete the form to submit your inquiry to our Product Resources team. The Herman Miller Warranty is our promise to you that we stand behind the quality of our products. It recognizes your need for products that can stand up to continuous use. Many of our products are covered by a 12-year warranty that includes parts and labor.
And when warranty work is performed in the U.S. and Canada, it covers the cost of service. For more details, please read our complete warranty. Begin by checking with the Herman Miller Dealer or Retailer where you purchased your product to determine if it’s still under warranty and eligible for replacement or repair. If your product is still under warranty, you’ll need to provide the following information: Product number (from manufacturing label) FO number date (from manufacturing label) Manufacture date (from manufacturing label) Labels are typically affixed to the underside of a chair’s seat or under the surface of a table. Since labels evolve over time, we've provided several examples here to show where you can find the necessary information on the label. Once you have the required information related to your issue, contact the Dealer or Retailer where you purchased your product to coordinate any service or repairs needed. How can I find out about the warranty for my Herman Miller product?
This warranty document spells out all the coverages. You’ll note that many of our products are covered by a 12-year warranty that includes parts and labor. What can I do if I don’t know whether my product is covered under warranty? Check with the Herman Miller Dealer or Retailer where you purchased your product. The Dealer or Retailer will determine if your product might be covered under the warranty and whether it’s eligible for replacement or repair. What do I do if I need to request a repair for my Herman Miller product but it doesn’t have a manufacturing label? If you still have the receipt or credit card statement from the original purchase, you can identify the Dealer or Retailer where you bought your product. Contact them, and they can verify warranty coverage and coordinate repair or replacement. What if I’ve moved and need service for my Herman Miller product? Visit our Dealer and Retailer locator to find the one nearest your current location.
What can I do about a Herman Miller product I bought from a reseller that wasn’t authorized and now the product needs to be repaired? Your best option is to contact the reseller, who can perhaps make the repair for you. Because Herman Miller can’t guarantee the condition or authenticity of the components used by unauthorized resellers, these products wouldn’t be covered by Herman Miller’s warranty. Buying from an authorized Herman Miller reseller gives you two advantages. If the product comes from an authorized reseller, you can be certain it’s the real thing. Herman Miller and its authorized resellers stand behind every Herman Miller product and have the ability to make repairs, if needed. How can I purchase replacement parts for my Herman Miller product? What if it’s an Eames Lounge Chair? You can buy some replacement parts at our Herman Miller Store. These include chair casters, Aeron Chair armpads, and Aeron Chair back support options. For other replacement parts, including shock mounts, cushions, and shells for an Eames Lounge Chair, contact the authorized Dealer or Retailer nearest you.
They can provide you with a quote for replacement parts and details on how to order them. Where do I get service if my Retailer or Dealer are no longer Authorized Resellers? Please use our Locator to find an authorized dealer or retailer closest to you. They will be happy to help you with your warranty request. See our FAQ page for answers on other topics.See all 373 reviewsComfortable, good for back, sturdy, and quietSize: Size B (Medium)|Color: Graphite Frame/Carbon Classic Pellicle|Does not stay uprightSize: Size C (Large)|It's okay...but not what I wantSize: Size C (Large)|Comfortable even for a Kyphosis suffererSize: Size C (Large)|Size: Size B (Medium)|Color: Titanium Smoke Frame/Classic Zinc Pellicle|Like a thousand dollar knife in the spineSize: Size B (Medium)|This chair is great but.....Size: Size C (Large)|High priced, but unbelievably comfortableSize: Size B (Medium)|If you have back pain and need to sit all day, GET IT!Supports me like a soccer mom who cares!
Color: Graphite Frame/Carbon Classic Pellicle|←Previous...Get fast answers from reviewers See all 155 answered questions Customers also viewed these itemsSPACE Seating Professional AirGrid Dark Back and Padded Black Eco Leather Seat, 2-to-1...1,236SPACE Seating Professional AirGrid Dark Back and Padded Black Eco Leather Seat, 2-to-1...1,236ANCHEER Ergonomic Office Chair with Red Mesh and Adjustable Lumbar Support for Home...65Ergohuman High Back Swivel Chair with Headrest, Black Mesh & Chrome Base198Herman Miller Embody Chair - Graphite Frame/Black Balance Textile128Need customer service? Well known for its outstanding ergonomics and distinctive design, the Aeron® chair adapts naturally to provide a comfortable work chair all day long. Designed by Bill Stumpf & Don Chadwick in 1994, the Aeron Classic Chair is produced by Herman Miller and continues to be the most widely recognized office chair design. The Aeron chair is specifically designed to reduce pressure and conform to the body to create maximum comfort.
The tall contoured back relieves pressure on the lower spine. Wide sloped and soft armrests, along with a waterfall edge seat, helps to further reduce uncomfortable pressure and increase circulation. The unique Pellicle® suspension system is strong, form-fitting and breathable, preventing the body from overheating. Standard features included on all Aeron Chairs are a height adjustment lever and a tension knob. The tension knob allows you to control how easily the chair moves into a reclined position. – BUILD YOUR AERON CHAIR – One of the most unique aspects of the Aeron Chair is that it is available in three sizes. This allows you to choose the size that provides the best support and comfort for you. The size difference affects the width and depth of the seat as well as the width and height of the back. Finding the right fit is very important. A reference chart is provided under Images to help you determine which size (A, B or C) might be the best fit for you. We also highly recommend visiting our store to sit in all three sizes before making a decision.
Choose an option that is as simple or as adjustable as you would like. The standard tilt allows you to recline in your chair. The standard tilt does not offer any controls for the tilt function. The tilt limiter is a lever that allows you to set the angle where your chair will stop reclining. This means you can also prevent your chair from reclining when the tilt limiter is set in the most upright position. The seat angle adjustment allows you to move the seat of the chair into a forward tilting position. This slight forward angle can be beneficial for those who like to sit upright or lean forward while working. Fixed arms are stationary. Height adjustable arms move up and down by releasing the lever at the back of the arm, sliding the arm into your desired position and using the lever to lock the arm into position. Fully adjustable arms pivot from side to side while also having the height adjustment feature. The revolutionary PostureFit® “supports the way your pelvis tilts naturally forward, so that your spine stays aligned and you avoid back pain”.