Westin Heavenly® Mattress & Box Spring Westin Heavenly® Mattress & Box Spring Rejuvenate in plush serenity every night, with the Westin Heavenly Bed. We are proud to offer this unique sleep experience that has been delighting guests in Westin hotels and resorts around the world for over 12 years. The pillow top design and six layers of comfort provide all you need for a deep, calming sleep. Beautyrest® Pocketed Coil® springs provide unsurpassed motion separation. The Triton® Foundation features a PowerBeam™ construction known in the industry for its superior strength and which is built to last. CertiPUR® certified for a safe, healthier home. A 13-inch conforming pillow-top eliminates the need for flipping. Pocketed coil springs, and multiple foam layers work together to provide a unique sleep experience. Medium to firm support level. Mattress sold separately or with box spring as a set. Box spring options include both regular and low profile.
Available in Twin, Full, Queen, King, and Cal. King. Mattresses are final sale and may not be returned or exchanged. Twin Mattress: 38" wide x 74.5" long x 13" high Twin Mattress Coil Count: 480 Twin Box Spring: 37.5" wide x 74" long x 9" high Twin Low Profile Box Spring: 37.5" wide x 74" long x 5.5" high Full Mattress: 53" wide x 74.5" long x 13" high Full Mattress Coil Count: 660 Full Box Spring: 52.5" wide x 74" long x 9" high Full Low Profile Box Spring: 52.5" wide x 74" long x 5.5" high Queen Mattress: 60" wide x 79.5" long x 13" high Queen Mattress Coil Count: 825 Queen Box Spring: 59.5" wide x 79" long x 9" high Queen Low Profile Box Spring: 59.5" wide x 79" long x 5.5" high King Mattress: 76" wide x 79.5" long x 13" high King Mattress Coil Count: 1056 King Box Spring (2): 37.5" wide x 79" long x 9" high King Low Profile Box Spring (2): 37.5" wide x 79" long x 5.5" high Cal. King Mattress: 72" wide x 83.5" long x 13" high
Cal. King Mattress Coil Count: 1085 Cal. King Box Spring (2): 35.5" wide x 83" long x 9" high Cal. King Box Spring (2): 35.5" wide x 83" long x 5.5" high Mattress Care instructions are located on the warranty card each consumer receives. Spot cleaning is not recommended; a mattress protector is the preferred recommendation. Shipping & Return Info This is an oversized item. Delivery fees include applicable state mattress recycling fees. In-stock items will usually ship within 7-10 business days for the cities listed below: San Francisco, Los Angeles, Dallas, Chicago, Detroit, Columbus, New York City, Baltimore, Boston, Cromwell, Atlanta, Raleigh, Charlotte, Tampa, Fort Meyers, Orlando, Miami, Fort Lauderdale. For other areas, your items will be delivered within 2-3 weeks. With White Glove Delivery, items are brought into your home, most are unpacked and assembled*, and the packaging is removed. White Glove delivery is only available in the contiguous 48 states.
Delivery is by appointment Tuesday – Saturday in most major metropolitan areas, with Monday delivery available in some areas. Service to outlying areas may be restricted based on geographic location. Our delivery service will contact you to arrange a delivery date and confirm the appointment timeframe. *Exceptions include outdoor patio structures, marble or stone sink consoles, lighting, mirrors, rugs, headboards attached to a metal frame and any items requiring home installation or wall mounting. Select oversized items have an additional delivery and processing surcharge; this charge is listed below the item price. View the complete Shipping and Delivery Information page. We take great pride in the quality and craftsmanship of each and every Pottery Barn product and we hope you love your purchase. If for any reason you do not, you have 30 days – or 7 days for all Quick Ship upholstery items – to return your purchase for a full refund or exchange. You can return most non-furniture items to your local Pottery Barn store – FREE.
Delivery fees are non-refundable and prior purchases are not eligible for a price adjustment. The following items are non-eligible for returns or exchanges: Special-order items (including made-to-order upholstery and custom order rugs) Final Sale items (identified by a price ending in $. Items damaged through normal wear and tear.See our full Returns Policy. Unlimited Flat Rate Delivery Mattress & Box Spring Set Mattress & Low Profile Box Spring Set Box Spring Bed Frame > Heavenly Bed Reviews Westin Heavenly Bed Review & Ratings Based on 89 Actual Consumer Experiences THE GOOD: Tends to be suited for all sleep positions • above-average motion isolation for a spring-based mattress. THE BAD: Will sag significantly within the first three years for about 25% of owners • poor or nonexistent return policy • shipping time considerable. THE BED: The Heavenly Bed is a 12.5-inch thick Simmons Beautyrest pillow top mattress.
Down pillows, cotton sheets, down blanket, duvet wrap optional. THE COMPETITION: Sealy, Serta and other Simmons beds as well as hotel mattresses including Marriott Bed. Learn how the Heavenly Bed compares to other innerspring mattresses. THE RETAILERS: Available at Westin At Home and Pottery Barn. Westin Heavenly Bed Ratings The ratings – based on 80+ consumer reviews gathered using an unbiased, accurate methodology – show how the Westin Heavenly Bed compares to the average mattress. The Heavenly Bed overall has 64% owner satisfaction. Similar to innerspring beds in general, at least 20% of owners report significant sagging or excessive softening occurring within three years of ownership. The Heavenly Bed is priced $800-$1,900 depending on size. Add $400+ for a foundation. Shipping can add another $200+. Not a major strength, but about 8% of owners report pain relief, including back pain relief. Sagging or excessive softening can cause back pain.
(See mattresses and pain relief for further analysis.) The bed is available in one firmness. Most consumers report that the bed is medium firmness, but about 20% say it is either firm or soft. The Heavenly Bed uses pocketed coils that are mostly effective in keeping movement made from one person on the bed from disturbing another person. There are few complaints of significant off gassing / initial odor. Despite the fact that the Heavenly Bed has a thick pillow top, there are few complaints regarding the mattress sleeping hot. The bed tends to be suitable for back sleepers. The mostly medium firmness level of the Heavenly Bed is often well suited for side sleepers. The bed tends to be suitable for stomach sleepers. Sagging of the mattress may cause romantic activities to be uncomfortable. Innersprings may on occasion make some noise, such as popping and clunking. Rotating the mattress at least twice a year is needed to maintain comfort and prevent / combat sagging, at least 20% of owners report.
The design is no-flip. As is the case with most innerspring mattresses, the weight of Heavenly Bed can make moving or maneuvering the mattress as well as changing linens difficult especially for one person. The warranty is 10-years non-prorated. Several owners complain that warranty terms do not provide adequate coverage for sagging or softening. (Refer to mattress warranties: what you should know.) The mattress typically cannot be returned. Delivery can take 2 to 4 weeks. Sleep Like The Dead (SLTD) gives Simmons a company rating of "C-" based on several factors including years in business, customer service, return policy, accuracy of marketing claims, transparency of specifications, warranty, Better Business Bureau (BBB) rating and rating stability, number of BBB complaints / business size ratio. Based on a sample of 80+ owner experiences, the Heavenly Bed has 64% owner satisfaction. This is average compared to innerspring mattresses overall, but below average compared to all mattresses overall (innerspring, air, memory foam, latex).
Owners who purchase the entire Heavenly Bed ensemble – linens, pillows, blankets – tend to be somewhat more satisfied than those who buy only the mattress. About our unbiased Westin Hotel Heavenly Bed Review The Heavenly Bed ratings are based on at least 80 owner / consumer reviews and experiences that were collected using an unbiased, accurate methodology. – The Heavenly Bed is available in only one firmness. Most owners say the bed is medium firmness, but at least 20% say it is either firm or soft. Owners also say that the bed is firmer than expected when new, but softens over time. – Buying the Heavenly Bed's bedding (upscale linens, pillows and blankets) tends to result in somewhat better owner satisfaction than buying just the mattress alone. – The Heavenly Bed's pocketed coils generally reduce motion made by one person on the mattress from moving across the bed to disturb another person. – Consumers should not have the expectation of being able to return a Heavenly Bed.