Privacy Policy for West Burger

This Privacy Policy describes how the West Burger mobile application ("we", "our", "us") collects, uses, and protects your personal information. By installing or using the West Burger app, you agree to the terms outlined in this policy.

1. Information We Collect

1.1. Personal Information

• Name (if provided)
• Phone number
• Delivery address
• Profile details (optional)

1.2. Usage Data

• Order history
• App interaction statistics
• Page views and button clicks

1.3. Device Information

• Device type (iOS/Android)
• Operating system version
• IP address
• Network information (Wi‑Fi, mobile network)

2. How We Use Your Information

We use the collected data for the following purposes:

• Processing and delivering orders
• Improving app functionality and performance
• Providing customer support
• Maintaining user account and order history
• Enhancing security and preventing fraud

3. Sharing Your Information

3.1. Service Providers

We may share information with third parties that help us operate the app, including:

• Couriers and delivery personnel
• Hosting and infrastructure providers
• Analytics services (e.g., Firebase, Google Analytics)
• Push notification services

3.2. Legal Requirements

We may disclose information if required by law or governmental authorities.

4. Data Retention

• Order data: 3 years
• Profile data: until the user deletes their account
• Technical logs: 12 months

When an account is deleted, all associated information is removed within 30 days.

5. User Rights

You have the right to:

• Access your personal data
• Update or correct your data
• Request deletion of your data
• Withdraw consent
• Close your account

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking Technologies

We may use the following technologies to improve your experience:

• Session cookies
• Push notification identifiers
• Analytics tracking tools

7. Children's Privacy

The West Burger app is not intended for children under 13. We do not knowingly collect data from children. If such data is discovered, it will be deleted immediately.

8. Data Security

We take the following steps to protect your information:

• Encrypted data transmission
• Secure servers
• Access-level controls
• Internal security guidelines

However, no internet-based service can guarantee complete security.

9. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted within the app or on our official page.

10. Contact Us

If you have any questions, suggestions, or complaints, please contact us:

Phone: +998 93 988 81 99

Email: shakhdev9910@gmail.com

Thank you for choosing West Burger!