Home / Customer Service / Shop Internationally Planning a visit to the United States? Or have friends and family in the U.S.? Shop at Sears to get everything you want—including great gifts for yourself or others. You'll be happy to see how online shopping in the U.S. couldn't be easier. Simply use an international credit card. shop Sears U.S. now Free U.S. Store Pickup Order something online but need a little help picking it up? You (or someone you know) can pay and pick up online orders at a Sears store. find a Sears store | U.S. Shipping & Delivery Looking to keep it simple? Get your order shipped or delivered to any address in the United States—including hotels. Get a little help from friends and family to get what you want—simply have your order delivered right to them. Did you know Sears ships to over 100 countries? Take advantage of this major convenience and get whatever you wish, shipped to wherever you want.
Shop in Puerto Rico Now it's easier than ever to shop at Sears in Puerto Rico and the Caribbean. Whether you're living there or just visiting, you can pick up your order or have it shipped to you. shop Sears Puerto Rico If you are planning to visit the United States, or have friends and family here, shop at Sears to get everything you want—including gifts for yourself or others. Shopping online in the U.S. at Sears could not be easier. You can pay for your order in a store or even use an international credit card. Once you place an order, you (or someone you know) can pick it up at a Sears store, have it shipped to over 100 countries—whatever is most convenient for you. In need of Genie product support? Find the garage door opener manual, warranty or installation instructions for your system model, here. Please select your model below for manuals, warranties, and programming instructions. If you do not find what you need, please refer to the Customer Support contact information at the bottom of this page.
ScrewDrive SeriesIS, ISL, IC, H Aladdin Connect Product Support Additional or replacement garage door opener accessories can be purchased through your local Genie professional dealer or retailer. If you do not see the product you are looking for, please call: Monday – Friday: 9:00 a.m. – 8:00 p.m. EST Saturday: 10:00 a.m. – 6:00 p.m. ESTGet expert tips and advice while watching our pros install, program and troubleshoot Chamberlain products. Find more installation videos and learn about new product innovations on Chamberlain’s YouTube channel. Learn how to install your new Chamberlain garage door opener and accessories!Sign In to ManualsOnline Sign Up for ManualsOnlineHow do I test or troubleshoot the safety reversing sensors? The safety reversing sensors must be connected and aligned correctly before the garage door opener will move in the down direction. Typically issues with the safety sensor wiring occur because of a poor connection, incorrectly connected wires, or a short in the wire from a staple.
NOTE: If you are unable to get the door closed and the safety sensors are the issue, the garage door can be closed by pressing and holding the Door Control push bar until down travel is completed. If both safety sensor LED lights are not lit Security+ 2.0 garage door openers have an energy conservation feature. If the garage door opener is Security+ 2.0, have the customer activate the door to determine if the opener was only in sleep mode. See Security+ 2.0 energy conservation feature Check for incorrect wiring between the sensors and the garage door opener. Verify the wire connections are correct on the garage door opener. The solid white wires connect (insert) to the white terminal (2) and the white/black wires connect to the grey terminal (3). NOTE: The amber LED on the sending sensor will glow regardless of alignment or obstruction. If the green LED on the receiving sensor is off, dim, or flickering (and the invisible light beam path is not obstructed), alignment is required.
See How do I align my safety reversing sensors? Test the safety sensor wires. Remove the sensors from the brackets. Remove the wires from the wire nuts or cut the sensor wires 12" from the sensors. Strip both ends of wires from each sensor and twist like colored wires together. Proceed with both sensors to the garage door opener motor unit. Remove existing wires from the white and grey terminals on the back of the operator. Attach or insert white wires into the white terminal and black/white striped wires into the grey terminal. Point the sensors at each other - if both sensor LED's turn on, there is an issue with your wiring. Replace the wires between the opener and the sensors. If the LED’s DO NOT turn on, replace the sensors. Note: If after replacing the sensors, the LED's still do not light, replace the logic board. Answers others found helpful How to align safety reversing sensors Safety Reversing Sensors Installation Instructions
How to wire safety sensors to a garage door opener How do I install my safety reversing sensors in a pre-wired garage? Security+ 2.0 energy conservation feature (Safety sensor lights go off)Join the 9 million people who found a smarter way to get Expert helpRecent Garage Door Opener questionsCan Craftsman garage door keypad be manipulated to open?I have a Craftsman 1/2 hp garage door opener with the outside garage door keypad. I believe someone has been able to tamper with the keypad and gain access to my garage and my house. I have discovered several things missing in my home, some of high dollar value. I came home last night from Thanksgiving dinner with friends and the keypad door was lifted up and the 9v battery cover and screw to hold it in place was gone. Is it possible to manipulate the keypad to allow the garage door to open?Read moreEngineer-TechBachelor's in Electrical Engineering TechnologyMy 5 year old Whirlpool upright freezer (Model EV209NBTQ 01)Hello Experts,My 5 year old Whirlpool upright freezer (Model EV209NBTQ 01) will not cool.
I live in the Colorado mountains and a black bear (yes, a bear) got into my garage 2 nights ago and raided my freezer. The unit was pulled forward to about a 30 degree angle to the floor resting on a tool box. It was still running the next morning when I discovered the crime. I up-righted the unit, turned it off and let it stand overnight to let any refrigerant oil return to the compressor. The overload relay on the side of the Panasonic compressor now clicks but the compressor will not run and becomes very hot if left on. Is the compressor bound-up from lack of oil or otherwise "fried" from running in a close to horizontal position? What would be a reasonable estimate to have the compressor replaced if it is indeed bad? I see that the compressor kit (parts only) are in the $350-$400 range. Maybe a new freezer would be a better solution.Thanks,KentRead moreAppliance GuruService TechnicianAssociate DegreeA knife fell to the bottom of the dishwasher during itsA knife fell to the bottom of the dishwasher during its cycles.
After opening the door to pick up the knife, unable to restart the dishwasher or select any options for washing.Read moreRobVocational, Technical or Trade SchoIs there a Learn/Smart button for programming on ModelNNN-NN-NNNNIs there a Learn/Smart button for programming on ModelNNN-NN-NNNNSears Garage Door Opener. Can it be programmed to respond to the link in a 2011 Lexus or is the opener too old? It responds to a large Sears hand-held remote opener.Read moreAppliance GuruService TechnicianAssociate DegreeI have a washing machine, the transmission was going out....II have a washing machine, the transmission was going out....I think, anyway, the thing would work fine on regular cycle, but on spin cycle it made a bad noise like a bearing or something, and wouldn't spin. I lifted tub and let it reposition itself on transmission, and it started spinning again. I may be wrong, but I've kinda guessed that the transmission, or at best an internal component of the transmission, has failed. I kept using the machine, now it won't spin at all in the spin cycle, so I'm guessing it's just done.
I have priced out new transmissions, and am about to order one, but I had a new development that prompted me to ask my question...now, not only does it not spin, but there's water leaking out onto the floor. Not much, but enough to make me worry. My question is this: is that a typical symptom or possible symptom of a failed transmission? Or would the water indicate another problem on top of the original one? If it's multiple issues, I'll most likely forego the repair, and just buy another used unit, since it's about the same price.Read moreThe Home SmithyHome Improvement Repair ConsultantVocational, Technical or Trade SchoolI have a frigidair freezer in my garage and accidentally leftI have a frigidair freezer in my garage and accidentally left the garage door open overnight. It is currently about 20 degrees It sounds like the freezer is working very hard and I am concerned it could burn out. I have had this freezer for less than 3 years. What are some anticipated issues and is there something I can do to?
I believe my last freezer stopped working because of the same reason.Read moreBryanTech/owner My garage door opener opens beautifully, but closes only afterMy garage door opener opens beautifully, but closes only after a couple of tries from the local switch, and often not at all from the remotes in the car. This was not the case initially, but has become a problem over the last couple of months. I tried fiddling with the force controls, and the sensors seem to be positioned OK. Thanks, XXXXX XXXXX XXXXXRead moreThe Home SmithyHome Improvement Repair ConsultantVocational, Technical or Trade SchoolMy washer has a couple problems. First, the agitator onlyMy washer has a couple problems. First, the agitator only moves in one direction (instead of moving back and forth), which starts the whole load (especially large loads) spinning and gets clothes wrapped around the agitator. It also makes a loud knocking noise, during wash and spin cycles.A couple of months ago, the washer quit working, and I replaced the basket drive.