uses several different shipping methods to best serve our Members. More than one shipping method is available for certain items. Please be aware that not all shipping methods are available for all items.* By clicking on the "Change" button in the "Shipping Methods" section of the "Final Order Review" page, you will be able to see a list of available shipping options. If a certain shipping method is not displayed, we regret that it is not available for that item. * Shipping information is always approximate and may be based on information given to us by manufacturers and vendors. Orders placed via these shipping options are not guaranteed to be delivered within a certain time frame. Standard Ground is generally the least expensive option. Standard Ground: Standard Ground includes delivery via U.S. Priority Mail®, United States Postal Service®, UPS® Ground and FedEx® Ground. Expedited Ground: Items upgraded to Expedited Ground will ship via UPS®, FedEx® Ground or a similar carrier.
Expedited Ground is not available for all items. 2nd Day Air: Items upgraded to 2nd Day Air will ship via UPS®, FedEx® Ground or a similar carrier. 2nd Day Air is not available for all items. Overnight: Items upgraded to Overnight will ship via UPS®, FedEx® Ground or a similar carrier. Overnight shipping is not available for all items. Priority Overnight: Items upgraded to Priority Overnight will ship via UPS®, FedEx Ground® or a similar carrier. Priority Overnight is not available for all items. BJ's selects the highest quality Merchandise for our Members and stands behind the products we sell. If you are not completely satisfied with your purchase, you are entitled to a refund or exchange subject to the following guidelines. Please return your product to the nearest BJ's Club location or by following the instructions here. Proper Conditions for Return and Credit Returned merchandise must be in new condition with its original packing and accessories intact.
Items purchased over 1 year ago will not be considered in new condition. If you are returning a product please check to make sure your return meets the following conditions: Computers and electronics are returnable within 90 days of the shipping date CDs, DVDs, computer software and video games must be unopened We regret that BJ’s cannot cover the cost of shipping for products returned due to buyer’s remorse. Items with gas, oil or fuel added Opened CDs, DVDs, computer software and video games Products under a manufacturer’s warranty which have service center only restrictions and are not operating properly must be repaired according to the procedures/repair centers specified in the User Manual, and may not be returned to BJ’s. Click here for a list of categories *Bulk online sales are final and cannot be returned; by clicking here, or contact your BJ’s business partner with questions. If you have ordered one of these non-returnable items, please inspect the item carefully and if possible, refuse delivery of incorrect or damaged products.
Once the item has been accepted it will be deemed to be the correct item and in good working condition. Any issues that arise after the item is signed for must be resolved through the manufacturer’s warranty. Returning an Item Online 's return policy before initiating a return. You may return your item at any BJ's Club location or by following the instructions below. Select “Order Status” from the top navigation of any page. If you placed your order while signed in to your online account, please sign in to your account using your username and password. If you placed your order while shopping as a guest, please enter your order number, recipient's email address, and the ship-to ZIP code, then click “Continue.” Your order information should now be displayed. Please review it and click the “Return”" link next to the item you would like to return. Select from the dropdown list the reason that most closely corresponds to your reason for returning the item, the package condition, and any comments you would like to make.
Your return authorization request has now been made and you will receive an email within 3-5 business days (often sooner), with complete return instructions. If you do not receive an email with complete return instructions within 3-5 business days, please contact us at 866-4BJS-WEB (866-425-7932). BJ’s Member Care Representatives are available Monday - Friday, 9AM - 7PM E.T., Saturday, 9AM - 6PM E.T. and Sunday, Noon - 6PM E.T. PLEASE NOTE: you will not be allowed to initiate a return beyond 30 days from your date of shipping. After 30 days, please contact member care for return instructions. If a signature is required please inspect your package carefully before signing for it. If after accepting the package you determine that there are damaged or defective parts, please contact the manufacturer for replacement parts. For further assistance, contact BJ’s Member Care. Do not discard the boxes or packing materials, as they may be needed to ship the item back. If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process.
If you determine that you received an item you did not order, please return your product to the nearest BJ’s Club location or initiate a return online (see “Returning an Item” above for instructions). If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees. In the event that your returned merchandise was mis-shipped, damaged or defective, BJ’s Member Care team will be happy to reimburse you for return shipping costs. Please contact BJ’s Member Care and we will be able to assist you.Best memory foam mattress Although memory foam mattresses have not been around nearly as long as innerspring mattresses, which we cover elsewhere in this report, they are rapidly gaining in popularity. The leading name in memory foam is Tempur-Pedic , which easily earns our Best Reviewed nod. Founded in 1992, Tempur-Pedic, which is now owned by Sealy, pioneered the production of luxury memory foam mattresses and is generally among the top-rated brands.
The line features a wide range of models. While all conform to the body, some offer surfaces that vary in firmness and cover materials, as the brand aims to address a wide range of consumer preferences -- most specifically body temperature since heat retention is the main complaint we see with memory foam. , based on more than 1,865 owner comments. Durability and resistance to sagging are among its chief strengths, according to site editors. Many users also find that it's great at isolating motion, so partners don't disturb one another when they change positions during the night, and some find it better than other memory-foam models at contouring to the body. On the downside, in addition to the heat retention issue we mention above, some find fault with the relatively high price of Tempur-Pedic mattresses. If cost is an issue, there are several lesser-known brands that offer memory foam mattresses that are significantly less expensive than Tempur-Pedic. The best rated of these is Bed in a Box (Est. $650 and up).
, based on its analysis of nearly 340 owner comments. While this is a higher rating that the Tempur-Pedic brand, it's also based on far fewer reviews, and we have found that ratings tend to go down as more reviews accumulate. Still, owners give Bed in a Box mattresses high marks for comfort, value and customer service, but the brand scores slightly below Tempur-Pedic for durability. Users also say it gives off a bad odor when new, though that is a common complaint with all memory foam mattresses. A big handicap for Bed in a Box is that, because the mattresses aren't sold in stores, you can't test one before making a commitment. However, the company offers a full money-back guarantee with return shipping costs covered -- provided that owners give the mattress a full 60 days to get used to it before deciding it's not right for them. Another terrific value in memory foam mattresses is the Tuft & Needle Mattress . It gets both a recommendation and a Best Buy nod in one professional test, earning high marks for both durability and stabilization.
Owners rate the Tuft & Needle mattress very highly as well, with most saying it has transformed their sleep. However most note that it's quite firm; while those who love firm mattresses are very pleased, those who do not complain of sore joints or waking up stiff in the morning. Side sleepers seem the least happy with this mattress. Still, we see raves for the Tuft & Needle mattress from back pain suffers. Many say they purchased this mattress after reading recommendations that back pain sufferers may be helped by a memory foam mattress, and were thrilled that it worked. Customer service, the shipping experience and ease of set up also get kudos from customers. At an even lower price point, but with equally stellar reviews, the Signature Sleep 8-Inch Memory Foam Mattress gets very high ratings from thousands of satisfied customers. They cite its comfort, value and durability. Some say that it seems overly firm at first, but softens up with use and as it warms to body temperature -- not an unusual occurrence with memory foam.
Some add a mattress topper, which we cover in a separate report, to adjust the firmness level or to add thickness to the mattress. If you'd really like to move into memory foam, but can't justify the high prices of the name brands, either of these two very affordable mattresses are a good place to start. Mattresses are expensive, there's no getting around that fact, and memory foam tends to be one of the more expensive options. However, it does not have to be that way. The 12-inch Memory Foam Mattress and Frame Set by Best Price Mattress gets stellar reviews from hundreds of owners for its incredible value. For your $600 you get a king-sized mattress, a bed frame, and a fitted bed skirt that allows you to hide the bed frame while creating hidden, underbed storage. While 12 inches is a fairly thin mattress, user reviews don't reflect issues with that at all; rather, they say this memory foam mattress is extremely comfortable and seems very sturdy and durable. We saw reports from owners who have had this mattress for two years or more and say it's still as good as new.