1.5 % cashback on most online purchases With ECHO® cashback Mastercard, get 1.5% on most of your online purchases, on gas and in grocery stores. Have you accumulated $25 or more? Sign in to your account on your smartphone, tablet or computer and simply redeem your cashback in a few clicks! Take advantage of an extended warranty that doubles the original warranty period, up to one additional year4, on most new articles purchased with your card, in Canada or abroad. Most new and personal purchases made with your card are protected against theft or damage for ninety (90) days following the Agreement Governing the use of the MasterCard credit card issued by National Bank of Canada: Cardholder Agreement – effective July 12, 2016 [pdf] Burnaby, BC V5G 4T1 Energy reduction advocacy – BCAA provides access to tools created to help Members and Customers reduce their vehicle’s impact on the environment In-house waste reduction initiatives – The ‘Reduced Waste to Landfill’ program through use of specialized recycling stations and installation of Dyson’s hand dryers and motion sensor dispensers to reduce our hand towel consumption
Business initiatives – Year-round Bike Assist and Insurance discounts Business Initiatives – Auto Coverage rewards Members that might only use their car on the weekends because they take transit during the week Business Initiatives – Green House Program offers one-time discounts for homes that have purchased energy efficient appliances Carbon footprint measurement – We’ve reduced our carbon footprint by 23% since 2007 and the first auto club in North America to measure our carbon footprint Emergency road service fleet of tow trucks and light duty service vehicles use cleaner burning fuels: bio-diesel and propane whenever possible Through BCAA’s Battery Express program, used batteries are collected and recycled or disposed of in an environmentally responsible manner All BCAA’s Insurance claims adjusters drive gas-electric hybrid vehicles A commitment to paper reduction through the adoption of double sided printing and the purchase of 30% postconsumer paper
BCAA sources products from environmentally responsible companies Reduce energy emissions by installing light timers Launched of, “evolve”, an initiative that supports BCAA Members who already drive electric vehicles (EV’s) or are thinking about one for their next vehicle purchase. Through “evolve”, BCAA also aims to educate our Members about the electric vehicle.Do I need to reserve an Evo? No need to reserve, you can simply walk up to any available car on the street. However, you have the option to reserve up to 30 minutes in advance using the Evo App or on evo.ca. Plus there's no charge to cancel if your plans change. How do I reserve Evo? You can reserve a car through the Evo App or at evo.ca. Bookings are good for up to 30 minutes in advance and you can cancel free of charge if your plans change. If you see an orange light on the windshield reader, it means Evo is reserved. Want to learn more about reserving an Evo? Yes, but only in carriers.
Excessive cleaning fees do apply if pet hair and/or odors are found in the vehicles. Yes but please clean up after yourself. Excessive cleaning fees do apply if a car is returned dirty.Excessive cleaning fees apply if we detect smoking occurred in the vehicle. Is Evo equipped for kids? We are most definitely family friendly, but please make sure you bring your own booster/car seat to ensure your little ones are safe. What is the Home Zone? The Home Zone is the service area where you can start and end your trip. The Home Zone boundaries illustrated below appear on the online map, and on the Evo App. Your Evo car will also let you know when you have left the Home Zone, so you know exactly where you can and cannot end your trip. Evo’s Home Zone also includes parking at Park’N Fly at Vancouver International Airport, Grouse Mountain, Capilano University, BCIT & SFU campuses and Metrotown. Can I go outside of the Home Zone? Sure, you can take your Evo anywhere.
However, you can only start or end your trip inside the Home Zone. Just remember stopovers outside of the Home Zone count as part of your trip and you will be billed for the time you use. How can I tell if a car is available? Check the Evo App or evo.ca to find available cars near you. You can also walk up to a vehicle and check the windshield reader. A green light means the car is available. If no lights are on, the car is in sleep mode. Use the App or tap your card on the windshield reader to wake Evo up and check the car's availability. An orange light indicates the vehicle is reserved, and a solid red light indicates the vehicle is out of service. How do I start my trip? To start your trip, simply use your Evo App or tap your card on the windshield reader. The light on the windshield reader will change from green to orange, indicating you have successfully started your trip. If a red light appears, an error has occurred, so please try again. Sometimes a communication problem or long delay can make a booking fail.
If you ever need help feel free to call us at 1-844-EVO-2-EVO. Check out our how it works videos to learn more. How do I unlock Evo? You can unlock the Evo that you've reserved or any available car on the street using your Evo App or by tapping your Evo card on the windshield reader. Check out our how it works videos to learn more. How do I start the car and where is the key? You don't need a key to start your trip. Just put your foot on the brake and push the 'power' button. Because it's a hybrid you probably won't hear the engine start, so just put the car in gear and you're off. You won't need the key which is located in the glove box unless you are making a stopover. How do I make a stopover? If you would like to keep the car reserved while not driving (e.g. you’re on a shopping trip and want to make sure the car is there when you get back) you can make a stopover. You can do this by not ending your trip and instead using the key fob located in the glove box to lock and unlock the car.
This ensures your Evo stays reserved and no one else can take it. Remember that the key fob must be returned to the glove box holder before you can end your trip. Also, please keep in mind that your trip time keeps accumulating while you’re in stopover mode. How do I end my trip? You can end your trip when you've parked in an Evo approved parking spot within the Home Zone. Make sure you're up to date on where you can park. Remember to take all of your belongings with you and ensure the car is in good condition before ending your trip. When you get out, do a quick damage inspection. If you notice any damage, report it using the in car Evo Help button before you end your trip. When you're ready to end the rental, use your Evo App or tap your card on the windshield reader. You'll know you have successfully ended your trip when the doors automatically lock and a green light appears on the windshield reader. It's important to double check you have ended your trip successfully so that trip time doesn’t continue to accumulate on your account, and to avoid unsecure car fees.
Why can't I end my trip? Evo will let you know when there's an issue ending your trip with an error message on your Evo App and a red light on the windshield reader. An in car voice prompt may also guide you with the error. There are a variety of reasons why you might not be able to end your trip. Here are some of the most common: The key fob and gas card were not returned to the glove box holder A door, including the trunk, may still be open You may have forgotten to shut off the car by pressing the 'power' button again You are trying to end your trip outside the Home Zone Still having issues ending your trip? Contact us for help using the in car Evo Help button. The lights on the windshield reader are off, what does this mean? This usually means the car is in sleep mode. Simply use your Evo App to select the vehicle or tap your card on the reader to wake it up. What if the car is damaged or dirty? Please report any damage or cleanliness issues by using the in car Evo Help button at the start of your trip.
This is an important step, because you could be held responsible for any unreported damage or cleanliness issues if left until after your trip. Can someone else drive during my reservation? No, only the Evo Member that reserved the car can drive. How many kilometers are included? You can drive for up to 200km/trip, after that it's an additional $0.45/km. What type of operating system does Evo work best with? Evo works best with the current versions of Chrome and Firefox on your desktop, and all iOS7 versions, Android 4.3 (Jelly Bean) and 4.4 (Kit Kat) on mobile devices. Where can I go in Evo? Can I go across the US border? You can take Evo anywhere within Canada, but at no time is Evo able to cross the border into the US. Just be aware that anytime you are 200km outside of the Home Zone (even in Canada), have taken a ferry or are in any other hard to reach area, it becomes difficult for us to help you should you need a tow or have been in an accident.
Because Evo needs to be returned to the Home Zone, you will be responsible for any additional costs associated with returning the vehicle to the Home Zone, as well as any vehicle repair, accidents and towing. How do the bike/ski racks work? Keys for the bike and ski rack locks can be found on the key fob located in the glove box. Instructions for how to work the racks can be found here. Just be aware of the height of the vehicle when using the bike racks. The car will not fit into any underground lots with bikes on the racks. Any damage to the vehicle as a result of using the bike racks inappropriately or an over height vehicle will be the responsibility of the driver. What if I can't start the car? To start the car you must have your foot on the brake before you press the 'power' button. Since Evo is a hybrid, you may not hear the engine start, but you will still be able to put the car into gear and hit the road. If that's not the issue, make sure to check that the key fob and gas card are in the glove box holder.