Privacy Policy – Lucky Spin

Contact: supportv@spincoolgamelucky.info

1. Introduction

Welcome to Lucky Spin (“we”, “our”, or “us”).

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application Lucky Shore (the “App”).

By installing and using the App, you agree to the terms described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you use the App:

a) Automatically Collected Data

Device information (model, operating system, unique identifiers, language, IP address).
App usage statistics (sessions, screens visited, actions performed).
General location data (country/region level).
Crash logs and performance data.

This data helps us improve user experience, monitor performance, and fix issues.

b) Third-Party Services

We use trusted analytics and attribution services to understand how users interact with our app and improve marketing performance:

Firebase (by Google LLC) — used for analytics, crash reporting, and app performance monitoring.
Learn more about Firebase data practices
AppsFlyer Ltd. — used to measure app installs and marketing campaigns’ effectiveness.
Learn more about AppsFlyer privacy practices

Both services may collect anonymized identifiers and event data to help us understand app usage trends.

3. How We Use the Information

We use collected information to:

Analyze app usage and improve functionality;
Measure and optimize advertising and user acquisition;
Detect bugs and crashes;
Ensure overall performance and security;
Provide customer support and respond to inquiries.

We do not sell or rent your personal data.

However, data may be shared with third-party service providers listed above (Firebase, AppsFlyer) for analytics and attribution purposes, in accordance with their privacy policies.

We may also disclose information if required by law or to protect our rights.

5. Data Retention

We retain collected information only as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. Anonymous statistical data may be kept for analysis and performance tracking.

6. Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system can be completely secure.

7. Children’s Privacy

Our App is intended for general audiences and does not knowingly collect personal information from children under 13 years old. If you believe that your child has provided us with personal information, please contact us at supportv@spincoolgamelucky.info and we will delete it.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Request access to your data;
Request correction or deletion of data;
Withdraw consent where applicable.

To exercise these rights, contact us at supportv@spincoolgamelucky.info.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on its listing page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 supportv@spincoolgamelucky.info