Home > Plan and book > Book Etihad Chauffeur Enjoy the luxury of a chauffeur service Ways to bookEtihad Chauffeur service can be requested online up to 24 hours prior to your flight. Alternatively, you may also book this service through our Global Contact Centres and local offices or through your local travel agent. For changes to or cancellation of your booking, please contact us.Important noteNo transfers between respective airport terminals. With a fleet of high-end cars, chauffeur services are available: From an address at your origin to the airport From the airport to an address at arriving destination Return airport transfers in the UAE if your itinerary includes a stopover All over the UAE Sydney - Kingsford Smith Intl Airport up to 50 kms driven distance to and from the airport up to 60 kms driven distance to and from the airport up to 80 kms driven distance to and from the airport up to 45 kms driven distance to and from the airport
Brussels - Brussels Intl Airport Shanghai - Pudong Intl Airport up to 40 kms driven distance to and from the airport London - London Heathrow Intl Airport Chauffeur service must be booked at least 24 hours prior to departure of the All guests need to be informed that the limo shall wait for up to 20 minutes for departure pick-ups and up to 45 minutes after arrival at airports where this service is available. times are not negotiable. Cars shall be reassigned to other jobs after a maximum wait of 20 minutes. Guest(s) not availing the service must call and inform Etihad reservations to avoid being No-Show. If a guest fails to cancel his booking and the limo is returned unutilized, this would be deemed as a No- Show. shall not allow Chauffeur service to be rebooked in conjunction with the sameThe guest(s) are entitled to use this service only once per sector. Details such as Contact numbers (Valid Customer mobile number with international dialing code is mandatory), full
address, map (if possible), pickup time on departure/arrival and city code are mandatory requirements for service to be provided. Pick-up times specified in the bookingActual pick-up times shall be confirmed directly by supplier with the guest 24-hours prior to departure. Guests shall be contacted through telephone or short messaging service (SMS) to their valid mobile numbers only. Etihad standard product offering is an executive sedan for every premium traveler eligible to be booked for thisTherefore, MPV (multiple purpose vehicles) should not be part of any request as MPV’s (or larger cars) are subject cars cannot be provided purely for the conveyance of baggage. Etihad Chauffeur service operates within specific distances at all destinations where offered. If service requested exceeds the specified mileage limits in any given city, guests are required to pay for the excess mileage at the locally applicable rates. These rates are available upon request from
the supplier at each location. Depending on the requested location, supplier shall advise on extra charges in the destination’s local currency. for excess mileage should be settled by guests directly with the chauffeur. Guest must be advised such charges should be paid to the driver prior to start Disrupted/Displaced Guests – Etihad premium guests involuntarily re-routed on another carrier due to operational reasons to UAE or other destinations shall be eligible for chauffeur service at their arrival airport if their original booking had a confirmed Chauffeur. Chauffeur Desk shall be the point of contact for requests in UAE. provider/EY Ticketing offices must be contacted with details regarding arriving airline, drop off/pick up location specifics, mobile contact number and other details while requesting chauffeur service at out-stations services are provided by contracted third party suppliers. not be responsible for the acts or omissions of such suppliers, nor for any
deficiency in the facilities and services offered. In particular, Etihad has no liability for loss, personal injury, or death incurred during the use of such facilities and services unless such loss, personal injury or death is / are caused solely by Etihad Airways’ negligence. holding confirmed tickets in First, Business Classic and Business Flex fare choices at selected destinations across the world.Etihad Guest members redeeming their miles to travel on First or Business Class.Guests travelling only on Etihad Airways operated flights (although holding other For travel on Business Saver fare choice and any other discounted tickets. Please check with your travel agent or with the Etihad Airways office at the time of your booking. For flights operated by other airlines where Etihad Airways is only a marketing carrier. flights operated by Etihad Airways Partners – Air Berlin, Alitalia, Jet Airways, Air Serbia, Air Seychelles, Etihad Regional and NIKI.
For instant airport upgrades or for those purchasing tickets on the day of departure. For guests in transit at any For guests who are waitlisted or travelling on a reward ticket on an Etihad Airways flight. For complimentary tickets or complimentary upgrades from Economy to Business and/or First Class. For special fare itineraries in First orPlease check with your local travel agent or with Etihad Airways at the time of your booking. For transfers between terminals For Unaccompanied Minors (UM) or for children between 2 and 12 years of age.Welcome to Life in the UAEGet all the information you need to make your stay in the UAE feel right at home The helping hand you need Moving to the UAE? or already enjoying life in the UAE? Here’s all the information you need to make your stay in the UAE feel right at home. Stay in touch with us! We’ll help you get acquainted with the UAEYour email address has been added to our mailing list.