Why Is Seller Rating Important

In this article, you will learn useful information about managing a rating on the ECRO marketplace, which will be useful for increasing your sales and the number of satisfied customers.

How the rating is created

The rating is automatically generated by the system, taking into account the number of sales and the positive customer reviews. After a purchase, a customer may give you 1 to 5 stars to let you know about their experience, including corresponding product description and its quality. Your rating will be based on all reviews.

What buyers expect to get

By giving feedback, users share their impressions of the purchase and interaction with the seller. When leaving a review, buyers consider the following:

Prompt confirmation and delivery of the order;

Good communication;

Assistance in resolving issues during the creation of an order or delivery of goods;

Choice of delivery methods and postal services;

Correct description and price of the product;

A wide range of products;

Having the opportunity to take part in promotions or get a discount.

How to increase your rating

To increase your rating and sales on the ECRO marketplace, gain user loyalty and attract new customers by following simple rules:

Fill in your company description and choose a suitable domain name;

Check the integrity of the goods before shipping;

Add only high-quality photos and videos;

Strive for positive feedback;

Create promotions and provide promo codes;

Use the "Basic" or "Premium" packages to get access to additional marketing tools;

Place a banner on the ECRO website.

ECRO Marketplace allows sellers to create an online store in a few steps for successful trading, even if you do not have special technical knowledge, as well as also offers ready-made tools for store development.

Remember, you will achieve great online sales by promoting your store while word-of-mouth is working for it. The more your friends and partners learn about your ECRO store, the more likely your sales will increase.

Thus, a partner program will be available to all sellers, thanks to which you will receive rewards from purchasing packages by your partners. You will find out detailed information in the following news!

Follow the updates on ECRO social networks:

Why Is Seller Rating Important

How the rating is created

What buyers expect to get

How to increase your rating

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