What to Expect from a Collision Repair Shop in Roswell, GA

When your car has been involved in a collision, the process of getting it repaired can feel overwhelming. Whether it’s a minor fender bender or a more severe accident, it’s important to know what to expect when you take your vehicle to a trusted collision repair shop. If you're in Roswell, GA, and looking for a reliable shop, here's a breakdown of the process, from the initial estimate to getting your car back in tip-top shape.

1. Initial Assessment and Estimate

The first step when you bring your car to Infinite Collision is an in-depth assessment of the damage. A certified technician will inspect the exterior and interior of your vehicle, evaluating not only visible damages but also hidden issues that may have resulted from the collision. This includes checking the frame, suspension, airbags, and other critical components that may have been affected.

You can expect a detailed estimate that covers both labor and parts. The estimate should outline the cost of materials (such as paint and replacement parts), the time required for repairs, and any other relevant details.

Tip: It’s important to ask questions about any areas of the estimate that you don’t fully understand. A trustworthy shop will be happy to explain everything in detail.

2. Insurance Assistance

At Infinite Collision, we understand how confusing the insurance claims process can be. After receiving your estimate, we can help you navigate the next steps, including contacting your insurance company to approve the repair work. We work with most major insurance providers and can even handle much of the paperwork on your behalf.

Some policies may have specific requirements or limitations, so it’s crucial to understand what your coverage includes. Whether your insurance covers OEM (Original Equipment Manufacturer) or aftermarket parts, we’ll ensure that your repairs meet the standards set by your insurer.

3. Repairs and Parts Replacement

Once your estimate is approved and you’ve decided to move forward, the repair work begins. Depending on the extent of the damage, your vehicle might require a range of services, such as:

• Bodywork Repair: This includes fixing dents, scratches, and any crumpled areas in your car’s body.
• Paint Matching and Repainting: Ensuring your car’s paint color matches the original is crucial. We use advanced techniques to ensure the best results.
• Frame Repair: If your car’s frame has been bent, it needs to be carefully straightened to ensure your vehicle’s structural integrity.
• Parts Replacement: If certain parts are damaged beyond repair, we will replace them with OEM or quality aftermarket parts, depending on what you’ve chosen.

You can expect expert craftsmanship at every stage of the repair process. At Infinite Collision, our certified technicians are equipped with state-of-the-art tools to ensure a high-quality job.

4. Quality Control and Inspection

Once the repairs are complete, your car undergoes a thorough quality control inspection. This step is crucial to ensure that the vehicle is safe to drive and that the repairs meet both manufacturer standards and customer expectations.

Our technicians will inspect:

• The alignment and functionality of your vehicle’s frame
• The paint job, ensuring no imperfections or color discrepancies
• Proper operation of safety features, including airbags and sensors
• Functionality of doors, windows, and other moving parts

Any potential issues will be addressed before the vehicle is returned to you.

5. Final Walkthrough and Delivery

Before you drive away in your newly repaired car, you’ll receive a final walkthrough with one of our technicians. This is your chance to ask questions about the repairs, confirm that everything has been addressed, and ensure you're fully satisfied with the results.

We’ll also provide any maintenance tips you need to ensure your car stays in great condition after the repair. Whether it’s caring for your car’s new paint job or checking in on the alignment after a few hundred miles, we're here to offer guidance.

6. Warranty and Ongoing Support

At Infinite Collision, we stand behind our work. That’s why we offer warranties on our repairs. Should any issues arise after the repair, don’t hesitate to bring your car back to us—we'll address the problem promptly. Your peace of mind is important to us, and we are committed to providing long-lasting solutions for all of our customers.

Why Choose Infinite Collision in Roswell, GA?

With years of experience in the industry, Infinite Collision is your trusted auto body shop in Roswell. Our commitment to quality, transparency, and customer satisfaction sets us apart from other collision repair shops. Whether you’re dealing with minor body damage or need extensive repairs, we’ll treat your vehicle as if it were our own.

At Infinite Collision, we understand how stressful dealing with the aftermath of an accident can be, but rest assured, we’re here to make the repair process as smooth as possible. From start to finish, you’ll know exactly what’s happening with your vehicle—and we’ll be with you every step of the way.

Get Your Free Estimate Today!

If you need collision repair in Roswell, GA, don’t hesitate to contact us. Call Infinite Collision or visit us for a free estimate and to get started on the road to getting your car back to its original condition.