What if the buyer put a hold on the coins, but won't transfer money

What if the buyer put a hold on the coins, but won't transfer money

The Saleer Team

In that case you just have to wait for the automatic cancellation of the transaction or until the dispute will be open (within 60 minutes)

If the buyer opened a dispute, but you didn't get any money, please, wait for the help of arbitrator.

Any dispute issues have to be solved by arbitrator within the bot.

Please attach the bank statement and a short comment on the situation to the dispute. It will help to accelerate the process.

Please wait for the arbitrator's decision and provide all the necessary information.

If arbitrator didn't respond to you, he doesn't need any information from you on the moment, and he is discussing the issue with the buyer.

Please don't transfer coins until you received all the money on your account.


*If you have send coins before ensuring of the receipt of funds, you violate the terms of service and you risk losing your money.