Web3 Product Manager

Company: Bitrefill

Bitrefill is remote-first. This is full-time. You'll need solid overlap with both European and Latin American time zones.
What is Bitrefill
?Bitrefill lets people spend crypto on real stuff: gift cards, mobile top-ups, subscriptions, bill payments. 180+ countries. Profitable since launch. Over 12 years in and still building
.The team is about 90 people, fully distributed. Product decisions are made close to the work. The role sits within a focused squad of 5-7 people: engineers and designers who take pride in what they ship. Few meetings. Lots of autonomy
.
The j
obBitrefill's early product decisions came from people who live on crypto themselves. That intuition built the foundation, but the company has reached a scale where intuition alone is not enough. This role is about turning scattered knowledge of crypto-native users into a systematic product strateg
y.The market is also shifting. DeFi users are moving from speculation toward investing. Yield positions, airdrop proceeds, stablecoin salaries: real wealth that people want to use without friction. Bitrefill needs a product manager who understands this transition and can build for i
t.
THE HARD PROBL
EMS
This role exists because these challenges, and many more, remain o
* pen:Users hold assets across Arbitrum, Base, Solana, and elsewhere. Checkout needs to feel simple without obscuring the complexity that actually matt
* ers.WalletConnect sessions drop, signing flows vary across wallets, and mobile browser behavior is inconsistent. A payment experience that works reliably across these conditions does not yet ex
* ist.When someone claims an airdrop or exits a lending position, they have liquidity. Reaching them at the right moment, without being intrusive, is an unsolved design prob
* lem.High-value users transact thousands per month. A $2,000 gift card purchase requires confidence that the system will work. That trust must be built into the product its
elf.
What you'
* ll doOwn product discovery, planning, and delivery for crypto-native fea
* turesConduct direct research with users who spend crypto daily: understand their setups, workarounds, and frustra
* tionsWrite specifications with clear requirements and acceptance criteria; manage the backlog; ship end-to-end alongside engineering and d
* esignMake integration decisions about chains, wallets, and protocols, based on usage data rather than market
* hypeFacilitate cross-functional coordination with compliance, marketing, support, and opera
* tionsRepresent Bitrefill in crypto communities and at industry confer
ences
Who y
ou areExpe
* rience8+ years in product management, ideally in payments, e-commerce, or f
* intechTrack record of shipping products with real ad
* optionExperience leading work across distributed teams and time
* zonesPractical experience with DeFi: vaults, collateralized positions, bridging, gas dy
* namicsFamiliarity with wallet UX across desktop and
* mobileAbility to decompose large problems into shippable incr
* ementsSkill in facilitating alignment across engineering, design, and business fun
* ctionsClear written communication: specifications, decision documents, async u
pdatesWorking w
* ith AIAI is already part of the workflow: drafting specifications, building quick prototypes, improving written communi
* cationAble to close the gap between product thinking and technical implemen
* tationSelf-directed use, not waiting for an AI strategy to be hande
d downM
* indsetSkepticism toward hype, curiosity toward actual usage pa
* tternsPreference for shipping small things that work over large things that
* do notComfort with ambiguity, paired with the ability to create clarity for
others
Why Bit
refill?We've been making crypto actually useful since 2014. Remote-first before it was cool. You get real ownership, real trust, and a team that
ships.The work is challenging. The people are sharp and creative. There's always someone to bounce ideas off, plus regular gatherings, meetups, and conferences to stay connected beyond the
screen.If you're wondering whether this is f
* or you:Who
* we areWhy Bi
trefill

apply