Virtual Assistant
Digital nomads. Work from anywhereCompany: Company
Company Description SC Cleaning Services Inc. is a professional cleaning company dedicated to delivering reliable, high-quality services to residential and commercial clients. The organization focuses on thorough, consistent cleaning tailored to each customer’s needs, helping create safe and comfortable environments. SC Cleaning Services Inc. values clear communication, punctuality, and strong customer relationships to maintain high satisfaction and repeat business. The company supports modern, efficient work practices and uses digital tools to coordinate schedules, manage client information, and streamline operations.
Role Description The Virtual Assistant at SC Cleaning Services Inc. is a full-time remote role responsible for supporting daily administrative and customer service operations. Typical tasks include responding to customer inquiries via phone, email, and messaging platforms, scheduling and updating cleaning appointments, and maintaining accurate records in company systems. The Virtual Assistant will assist with invoicing, payment tracking, and basic data entry, while helping prepare simple reports or updates for management. The role also involves organizing digital files, coordinating with cleaning staff, and proactively resolving scheduling or service issues to ensure smooth operations and a positive client experience.
Qualifications
.Bilingual English and Portuguese
. Experience with cleaning business and sales
* Candidates should possess strong administrative and organizational skills, including calendar management, data entry, and document organization.
* Candidates should possess customer service skills, such as professional communication, active listening, and problem-solving when handling client inquiries.
* Candidates should possess proficiency with digital tools, including email platforms, office productivity software (e.g., spreadsheets and word processors), and online scheduling systems.
* Candidates should possess time management skills, including the ability to prioritize tasks, meet deadlines, and work independently in a remote setting.
* Candidates should possess attention to detail and accuracy in handling records, invoices, and client information.
* Relevant qualifications include prior experience in administrative support, virtual assistance, or customer service; familiarity with service-based businesses is beneficial.
* A high school diploma or equivalent is required; additional training or coursework in business, administration, or related fields is an advantage.