Virtual Assistant

Company: Palm Outsourcing

🗓️ Working Days and Hours: Monday to Friday, 9 AM – 6 PM (UK Hours); Potential for Flexible Hours
📍 Location: Remote/Online
💷 Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)
At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.
Role Description
We're looking for a Virtual Assistant who can hold things together across multiple moving parts without needing to be managed. This is a high-trust, high-autonomy role for someone who anticipates what's needed, communicates clearly, and gets things done without creating more work for the people around them. You'll be embedded in a fast-moving operation and expected to own your area from day one.
Key Responsibilities
* Inbox & Calendar Management – Manage email inboxes, triage priorities, draft responses, and maintain an organised, conflict-free calendar across time zones
* Administrative Coordination – Handle document preparation, data entry, file organisation, and general admin tasks with speed and accuracy
* Research & Briefing – Conduct online research and compile clear, structured summaries or briefs on request
* Meeting Support – Prepare agendas, take notes during calls, and follow up on action items to ensure nothing falls through the cracks
* Tool Management – Operate across platforms including Google Workspace, Notion, Slack, Zoom, Trello, Asana, or similar project management tools
* Stakeholder Communication – Liaise with internal team members and external contacts professionally and on behalf of the person or team being supported
* Process & Workflow Support – Maintain SOPs, update trackers, and flag process gaps before they become problems
Minimum Qualifications
* Experience – 2+ years as a VA, EA, or in a similar administrative support role in a remote setting
* Communication – Excellent written and spoken English with the ability to draft professional correspondence independently
* Tool Proficiency – Comfortable with Google Workspace (Docs, Sheets, Calendar, Gmail) and at least one project management tool (Notion, Trello, Asana, ClickUp, or similar)
* Organisational Skills – Able to manage multiple tasks and shifting priorities without dropping the ball
* Reliability – Consistent availability, prompt response times, and a track record of following through
* Attention to Detail – High accuracy in written output, scheduling, and data handling
Bonus Qualifications
* CRM Experience – Prior exposure to HubSpot, Salesforce, or a similar CRM for contact and pipeline management
* Basic Bookkeeping – Comfortable with expense tracking, invoicing, or light financial admin in tools like Xero or QuickBooks
* AI Tool Literacy – Regular use of tools like ChatGPT, Notion AI, or Otter.ai to streamline admin and research tasks
Benefits
* Top-of-the-market pay.
* Remote working.
* Potential for flexible hours.
* Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.
Ready to elevate?
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