User Manual - Advantage Card PDF f14c03c1
RampivFirstCargYourcompleterentcollectionsolutionUserManualforpropertymanagersvisitwwwrandwfirstcardcomauemailenquiriesrandwfirstcardcomaucall1300307100fax0292110508ContentsINTRODUCTIONOVERVIEW21HowdoesFirstCardworkTENANTPAYMENTOPTIONS31Overview32OneoffcreditcardpaymentsREGISTERINGTENANTS41OptionA1Tenantselfregistration42OptionA2Tenantselfactivation43OptionBOnlinetenantregistration44Tenantregistrationstatus45RegisteringforshareaccommodationPAYMENTPROCESSINGFIRSTCARDCLEAREDFUNDS51Clearedfundsprocessingversusshadowpaymentprocessing52Trustaccountdeposits53Timing54Disbursingtoyourlandlords55Tenantfunds56Publicholidaypayments57Reports58AutomaticreceiptingoooooWAINNOOHAfWWOMYNNRampWFIRSTCARDWEBSITE61Foryouwwwrandwfirstcardcomau62ForyourtenantswwwrandwcomaugtPayYourRentwithFirstCardINTERACTINGWITHTENANTS71Legalities72Talkingtotenants73Handlingtenantobjections74TenantfeesCorumRealEstateServicesRampWFirstCardUserManualV93doc1of13IntroductionWelcometoRampWFirstCardyourcompleterentcollectionsolutionFirstCardautomatesyourrentcollectionintegratingdailypaymentdetailswithyourpropertymanagementsystemtosaveyoutimeandmoneyeverydayThisUserManualisdesignedtoprovideyouwithdetailedinformationaboutusingFirstCardinyourofficeIfyouhaveanyquestionsorwouldliketobooksomefreetrainingpleasecontactCustomerCarePhone1300307100operatinghours830am600pmEDSTMondayFridayEmailenquiriesrandwfirstcardcomauFax0292110508NoteAllfeesandchargesquotedinthisUserManualarequotedexclusiveofGST21OverviewHowdoesFirstCardwork1TenantsregistertoreceiveaFirstCardcardwithauniquenumber2TenantsmakerentpaymentsbyaPhonebInternetcAutomaticdirectdebitdBPAYePOSThillpayinperson3FirstCardcollectsrentpaymentsmadeforyourofficeeachdayandmakesasinglebatchdepositintoyourtrustaccount4FirstCardreconcilesthepaymentdetailsprovidingyouwithafiletointegrateintoyourpropertymanagementsystemtoenableautomaticreceiptingAaeooymieivytestaccountPropertymanagementsystemtNotavailableviaBPAYorPOSThillpayinpersonCorumRealEstateServicesRampWFirstCardUserManualV93doc2of133132TenantpaymentoptionsOverviewFirstCardistheeasiestandmostconvenientwayfortenantstokeepontopoftheirrentpaymentsItenablesthemtopaytheirrentanywhereanytimeandevenbycreditcardWithFirstCardyourtenants
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