UNREEL Apps - Support

Help and contact for UNREEL iOS apps. We read every message and usually reply within two business days.

Contact

Email: duolack@gmail.com

Please include the app name, your device model and your iOS version so we can help faster.

Common questions

My data disappeared after reinstalling. Our apps store everything locally on your device and use no accounts. Deleting an app removes its data. Use an encrypted iPhone backup before deleting if you want to keep your history.

I am not getting notifications. Open iOS Settings, find the app, tap Notifications and turn on Allow Notifications. Then reopen the app and save your reminder time again so it can reschedule.

How do I restore a purchase? Open the app, go to its settings screen and tap Restore Purchases. Make sure you are signed in with the Apple ID used for the original purchase.

How do I request a refund? Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID.

How do I delete my data? Delete the app from your device. Because everything is stored locally, that removes all of it.

Privacy policy

We do not collect, transmit, sell or share personal data.

All content you enter stays on your device. We use no analytics and no advertising SDKs, and we do not track you across apps or websites. We run no servers and have no user accounts, so there is nothing for us to store or expose.

Purchases are processed by Apple and we never see your payment details. Notifications are scheduled locally on your device and their contents are never sent anywhere.

Because we never receive your data there is nothing for us to delete on request. Removing the app from your device removes everything it stored.

Last updated 21 July 2026. Contact: duolack@gmail.com