UGC Outreach Assistant / Creator Coordinator | E-Com

Company: Waverlo

UGC Content Manager
Friendly, highly organized, and experienced in sourcing UGC content for ecommerce brands — required.
This role will start at approximately 2–3 hours per day, with the opportunity to increase hours as the brand grows. There may also be opportunities to take on additional responsibilities and potentially transition into a full-time role.
About the Role
We are looking for an experienced UGC Content Manager to take ownership of our creator sourcing, communication, content coordination, and delivery process.
This role is ideal for someone who understands both authentic creator content and performance-driven ecommerce advertising.
About Us
We are a growing direct-to-consumer ecommerce company creating products designed to improve our customers’ everyday lives.
We produce a high volume of paid social content and are looking for someone who can help us build and manage a reliable network of creators while maintaining a consistently high standard of content.
Your Role
As our UGC Content Manager, you will manage the complete UGC production process, from creator outreach to final content delivery.
You will work closely with our creative team to ensure creators receive clear instructions, deadlines are met, and all submitted footage matches the brief.
Key Responsibilities
* Source and recruit suitable UGC creators
* Manage creator outreach, negotiation, onboarding, and communication
* Coordinate product shipments and shipping details
* Prepare and send clear creator briefs
* Explain concepts, hooks, scenes, and filming requirements
* Track deadlines, deliverables, contracts, and payments
* Follow up with creators and keep productions moving
* Review submitted footage for quality, authenticity, and brief compliance
* Request revisions or additional footage when needed
* Organize and label all submitted content
* Maintain and grow a reliable creator database
* Work closely with the creative strategy and editing teams
* Identify strong creators for ongoing collaborations
* Ensure content is delivered on time and ready for paid advertising
Required Skills and Experience
* Proven experience managing UGC creators for ecommerce brands
* Strong understanding of high-quality UGC content
* Excellent written and verbal English
* Strong communication and negotiation skills
* Highly organized and detail-oriented
* Confident managing multiple creators and projects at the same time
* Able to provide clear and constructive feedback
* Strong understanding of TikTok, Instagram Reels, and Meta ads
* Ability to recognize natural, high-quality, and conversion-focused content
* Comfortable working independently in a remote environment
Nice to Have
* Experience working for a DTC brand or creative agency
* An existing network of UGC creators
* Experience with Notion, Airtable, Slack, Google Drive, or similar tools
* Knowledge of creator contracts and usage rights
* Experience with AI content tools
* Understanding of video editing and creative strategy
What We Offer
* Long-term opportunity with a growing ecommerce company
* Flexible remote working hours
* Clear systems, briefs, and SOPs
* Opportunity to build and manage a large creator network
* Close collaboration with an experienced creative team
* Room to grow into a senior content or creative management role
* Possibility to increase hours and transition into a full-time position
To Apply
Please include:
* A short introduction about yourself
* Your previous experience managing UGC creators
* Examples of brands or campaigns you have worked on
* The maximum number of creators you have managed at one time
* The tools you use to manage content production
* Your availability
* Your expected hourly or monthly rate

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