Troubleshooting Steps for AOL Not Working Issue

The most annoying situation occurs when you need to use your AOL email account to communicate urgently, but your AOL email stops working. AOL Mail users often encounter certain technical glitches like AOL not receiving emails, AOL logging error, AOL email not working issue, and more. If you are too dealing with the AOL not working problem, then here we have come up with troubleshooting steps to fix the issue.

Steps to Resolve AOL Not Working Problem

There can be several factors responsible for AOL email not working issue. Based on these factors, here are the most effective troubleshooting steps to resolve the problem.

Step 1: Like other email clients, AOL email needs a stable internet connection to work. Thus, if your AOL is not working, then first make sure you have strong internet connectivity. However, if there is an internet issue, contact your Internet Service Provider and fix it immediately.

Step 2: Server downtime issue can also be the reason why your AOL email is not working. So, check your AOL server status. If your server is down, wait patiently till it gets fixed. But if it is taking too long, you can contact your local administrator to resolve the server outage error.

Step 3: The use of an older version of the browser leads to AOL not receiving emails issue. So, make sure you are using the updated version of your browser. Also, your browser should be compatible with the AOL email. If not, try using a different browser.

Step 4: Antivirus programs installed on your system can also interfere with the working of your AOL email account. It can block you from accessing your email account. So, disable the antivirus software and check if the issue is resolved or not.

Follow the aforementioned steps and fix the AOL not working issue. If nothing helps, try removing and re-adding your AOL email account. Also, if you are using the AOL email app on Android, ensure your AOL Mail app is updated.