The Worlds Call Center Capital Is Gripped By AI Fever

Manila's call centers are experiencing mass layoffs as companies replace human agents with AI that still says "please hold" for 45 minutes but with more realistic sighing sounds. "At least the bots don't ask for bathroom breaks," said one manager while debugging a system that accidentally transferred 12,000 calls to a Taco Bell in Ohio. Displaced workers are retraining as "AI emotional support specialists" to gently console the chatbots when customers yell at them. READ THE SATIRE: https://spintaxi.com/the-worlds-call-center-capital-is-gripped-by-ai-fever/