Terms of Service

Updated: 23 July 2026

This User Agreement (hereinafter — the «Agreement») governs the procedure for using the DataGuard service (hereinafter — the «Service») provided by the Administration.

1. General Provisions

1.1. This User Agreement (hereinafter — the «Agreement») governs the procedure for using the DataGuard service (hereinafter — the «Service») provided by the Administration.

1.2. By using the Service, including registration, payment for services, or obtaining access to materials, the User confirms that they have fully familiarized themselves with the terms of the Agreement and accept them in full.

1.3. In case of disagreement with the terms of the Agreement, the User must stop using the Service.

2. Nature of the Services

2.1. The Service provides digital services of an intangible nature for protecting transmitted data and ensuring the privacy of the connection.

2.2. The value of the Service's services lies in the stability of its operation, maintenance, support, and updates.

3. Disclaimer of Warranties and Liability

3.1. The Service is provided on an «as is» («AS IS») basis.

3.2. The Administration does not guarantee:

• the conformity of the Service to the User's expectations;
• the uninterrupted and error-free operation of the Service.

3.3. The Administration is not liable for:

• any direct or indirect damages, including lost profits;
• the actions or inaction of third parties;
• temporary technical failures and access restrictions.

4. Legality of Use

4.1. The User undertakes to use the Service exclusively within the framework of applicable law.

4.2. Responsibility for the legality of use of the Service rests with the User.

5. Intellectual Property

5.1. All materials of the Service are protected by intellectual property law. Copying, distribution, and resale without the permission of the rights holder are prohibited.

6. Payments and Refunds

6.1. Payment for services is made on the terms specified in the Service prior to the moment of payment.

6.2. Due to the intangible nature of digital services, refunds are not made after access has been provided, except in the cases specified below.

6.3. A refund is possible only if:

• the service was not rendered due to a technical fault of the Service;
• access to the service was not actually provided.

6.4. To have a refund considered, the User must contact support within 24 hours of the moment of payment. The decision is made on an individual basis.

6.5. The User undertakes not to initiate a payment chargeback through payment systems without first contacting support.

7. Restriction of Access

7.1. The Administration has the right to suspend or restrict access in the event of a violation of the terms of the Agreement, the detection of abuse, or at the requirement of legislation and payment providers.

8. Changes to the Terms

8.1. The Administration has the right to make changes to the Agreement. The current version is published in the Service. Continued use means agreement with the updated terms.

9. Contacts

9.1. For all questions, the User may contact the Service's support team.

10. Language

These documents are provided in several languages for convenience. The Russian-language version is the original and legally binding text; in the event of any discrepancy between a translation and the Russian version, the Russian version prevails. The Service is operated from the Russian Federation and these terms are governed accordingly.

Support: @DataGuardVPNbot