Please note that in the following terms, reference will be made to “Leatyon Cloud-IT of Fontana Marco” using the appellative “We”, also adopting “Clients” for referring to our customers.
1. Introduction and Acceptance of Terms
Parties & Agreement: These Terms constitute a binding agreement between us and you as a customer. By purchasing, accessing or using our custom-developed applications or services, as well as accessing all web pages under the domain “leatyon.org”, you agree to comply with these Terms and all applicable laws.
Acceptance: Use of the aforementioned services also implies acceptance of the latest version of these Terms. If the client does not agree, they must not use the services.
Authority (if applicable): If a customer represents an organization, they warrant they have the authority to bind that entity to the Terms.
Applicable Laws: Customers are responsible for compliance with their local laws while using the services.
2. Scope of Services
Development Services: We offer software development and maintenance services for enterprise purposes, according to the explicit requests of the customer. We do not distribute packaged software products. All our services are offered on a best-effort basis.
Pricing model: Having highlighted the nature of our business, noted all the maintenance (and updating) aspects of the software developed, the customer will be required to pay subscription fees, in addition to an initial cost, as discussed in the terms of the work requested by the customer.
Distinct Terms: Some provisions may be applied differently to the development of different solutions, if described on this page. In other cases, the general terms will apply.
3. Customer Accounts and Data
Personal Data: Customers may be required to provide sensitive data for the sole purpose of developing the requested solution. Information regarding data processing and applicable regulations can be found on the following pages leatyon.org/privacy-policy and leatyon.org/cookie-policy.
Account Security: Clients are responsible for maintaining the confidentiality of their credentials and for all activities that occur under their developed solutions.
4. Usage Policies
Compliance with Laws: Clients agree to use the services only for lawful purposes and by these Terms. Any illegal, harmful, or fraudulent activity is strictly prohibited, resulting in the suspension of the related services without any right to reimbursement or prior notice, if necessary.
Resource Usage (Fair Use): If applicable, we include a fair use clause. Clients should not excessively use or abuse resources in a way that impairs service for others. For example, any use that compromises the performance of the service for other customers violates the principle of fair use.
Monitoring and Enforcement: We will monitor compliance with these Terms, and we reserve the right to investigate violations. Violations can also be reported to us by clients themselves by sending an email to abuse@leatyon.org.
Consequences of Violation: Note that violations of these Terms can also lead to legal actions if laws are broken. Clients may also be responsible for any costs or losses incurred by us due to their violation (or those of their users).
5. Intellectual Property Rights
Company IP & Materials: We retain all intellectual property rights to the solutions developed, including any improvements or generic components used in customised projects. Using our software or website does not transfer ownership to the client – it is provided under license. Customers may not reverse engineer, copy, or redistribute our software except as permitted in these Terms.
Client & Third-Party IP: The client retains ownership of all intellectual property in any content, data, or materials they provide to us. For example, any business data or branding assets given for a project remain the client’s property. The client grants us a limited license to use such materials only as needed to perform the services, ensuring compliance with privacy laws and the separate Privacy Policy. If the services involve third-party software or libraries, the respective third-party license terms apply. Any trademarks or elements subject to intellectual property protection remain the property of their respective owners.
Trademark and Branding: Our name, logos, and trademarks may be protected. No license to use our marks is granted by this agreement. Similarly, if the client’s trademarks are used (e.g., in a custom-built app), the client grants authorisation for such use solely for the purposes of the project.
6. Fees, Billing and Payment Terms
Pricing and Quotes: Prices for services (development fees or subscription rates) will be communicated via proposal, order form, or published pricing. All fees will be in a specified currency and may be subject to applicable taxes. Any estimate for custom projects is valid for a limited time unless otherwise stated.
Subscription Billing: The customer will be able to select the billing cycle that suits them best. If applicable, subscriptions automatically renew for successive terms unless cancelled before the renewal date.
Invoicing and Payment Methods: Accepted payment methods may vary, depending on the client's needs. The customer authorizes us to charge their provided payment method for recurring fees. Initial payments and related invoices will be generated before the start of development of the referred software.
Late Payments: We may charge late fees and reserve the right to suspend or terminate services if payments are not made on time. We offer a grace period of 48 hours, during which customers can pay their invoices.
Right to Refund: The right to a refund can be exercised within 48 hours of payment of the relevant invoice. No refunds will be issued after this deadline, given the nature of these personalised services, which require manual processing and cannot be recovered. In the event of any issues regarding inadequacy (or technical issues, as agreed with the customer), it will be our responsibility to adjust the service at no additional cost.
7. Warranties and Disclaimers
No Implied Warranties: Our services are provided “as is” and “as available” without warranties beyond those expressly stated. We do not make any guarantee that the software will meet all requirements or that it will operate uninterrupted or error-free, but we will try to limit these issues as much as possible.
Third-Party Materials: We do not make any warranties on any third-party components or services integrated into the software, other than passing through any warranties those third parties provide.
No Guarantee of Results: We do not guarantee that the use of our services will achieve specific results in any field of reference.