Terms & Conditions

Last updated: April 24, 2026

These Terms & Conditions ("T&C") constitute a legally binding agreement between you ("you" or "User") and the Company (“001k.bot”, “We”, “Us”, or “Company”), which refers to the operator of the Platform, including but not limited to the following legal entity:

SATOSHI NAKAMOTO CORP.
Company No.: 155773571
Registered address: Global Bank Tower, 18th Floor, Suite No. 1801, 50th Street, Panama City, Republic of Panama

These T&C govern your access to and use of all services offered through the website (the "Website"), web application (the "WebApp"), and Telegram bot (the “Bot”), collectively referred to as the "Platform."

By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms.

These Terms incorporate and should be read together with the following policies, which form an integral part of this agreement:

Privacy Policy
AML/KYC Policy
Fees Policy
Cookies Policy
Legal Request Policy any other policies or guidelines published on the Platform from time to time.

By using the Platform, you also agree to comply with these policies.

It is the sole responsibility of the User to ensure that access to and use of the services is lawful and permitted in their jurisdiction. The Company does not guarantee that its services are appropriate or available in all locations.

If you do not agree with these Terms or any of the policies referenced herein, you must not access or use the Platform.

If you have any questions regarding these Terms, you may contact our support team at support@001k.bot

1. Definitions

For the purposes of these Terms & Conditions, the following definitions shall apply:

“Account” means a registered user account created on the Platform that allows the User to access and use the services provided by the Company.

“API” means a set of programmatic interfaces made available by the Company that allows approved Users to interact with certain Platform functionality through automated systems.

“Bot” means the Telegram-based interface operated by the Company that allows Users to access and use certain Platform services through the Telegram messaging platform.

“Company” means SATOSHI NAKAMOTO CORP., including its affiliates, operators, and service providers acting on behalf of the Platform.

“Crypto-assets” or “Digital Assets” means cryptographically secured digital representations of value or rights that may be transferred or stored using distributed ledger or blockchain technology.

“Platform” means collectively the Website, web application, Telegram Bot, APIs, and any related services, systems, or infrastructure operated by the Company.

“Services” means any functionality or service made available through the Platform, including but not limited to custodial wallet services, transaction processing, AML screening tools, API access, and other services provided by the Company.

“User” means any individual or legal entity that accesses or uses the Platform or its services.

“Wallet” means a digital wallet infrastructure used to store, receive, and transmit crypto-assets through blockchain networks.

“Verification” means the identity verification process performed by the Company or its third party service providers for the purpose of confirming the identity of Users and assessing compliance risks.

“Third-Party Service Providers” means external service providers used by the Company for operational, compliance, technical, verification, analytics, infrastructure, or security purposes.

2. Scope of services

2.1. Custodial Wallet Service

The Platform provides custodial wallet services that allow Users to store, receive, and transfer supported crypto-assets through the Platform.

As part of these services, the Company may generate and manage wallet infrastructure used to process deposits, withdrawals, and other crypto-asset transactions on behalf of Users. Users acknowledge that the Company may use pooled, operational, hot, cold, or other wallet arrangements as part of its infrastructure.

The Company maintains control over the private keys and technical systems required to operate these wallets in order to ensure secure storage, operational processing, and compliance with internal security procedures.

Users are solely responsible for ensuring that they select the correct blockchain network and supported crypto-asset before initiating a deposit or transfer to the Platform. Users must verify that the selected network and asset are supported by the Platform at the time of the transaction.

Deposits made using unsupported networks, incorrect wallet addresses, or unsupported digital assets may result in permanent loss of funds and may not be recoverable. The Company shall not be responsible for losses arising from such user errors.

The Company may apply operational limits, processing delays, or additional verification measures where necessary to maintain security, integrity of the Platform, and compliance with applicable policies.

Users acknowledge that blockchain transactions are irreversible once broadcast to the respective blockchain network. The Company cannot cancel, reverse, or modify transactions that have been submitted to the blockchain.

The Company may temporarily restrict access to certain Services for operational, security, or compliance reasons.

2.2. AML Screening Service

For verified Users, we additionally offer on-demand AML checks on wallet addresses or specific crypto-asset transactions. These services are available via a dedicated user-friendly interface and are performed using blockchain analytics tools.

Users can purchase checks individually or as part of a package. Package purchases are credited to the Userʼs balance as AML check tokens and used automatically. If no tokens are available, the applicable fee may be deducted from the Userʼs balance in supported crypto assets.

This service is optional and is intended to provide Users with additional insight into potential risk indicators associated with wallet addresses or transactions. The results are provided for informational purposes only and do not constitute legal, compliance, or investigative advice.

The Company may rely on third-party blockchain analytics providers to deliver these services and does not guarantee the completeness or accuracy of the risk assessment results.

2.3. API Services

The Platform may provide approved Users with access to certain functionality through an Application Programming Interface (“API”). API access allows Users to programmatically interact with selected features of the Platform, including but not limited to obtaining market data, initiating transactions, managing orders, and accessing account information.

Access to the API is provided only to Users whose accounts have been approved by the Company and may be subject to additional security, compliance, and operational requirements. The Company reserves the right to approve or deny API access requests at its sole discretion.

Users granted API access will receive API credentials associated with their verified account. Users are solely responsible for maintaining the confidentiality and security of their API credentials. Any actions performed using the API credentials will be deemed to have been authorized by the User.

Users agree to use the API only for lawful purposes and in accordance with these Terms, applicable laws, and the Companyʼs policies, including applicable compliance and AML/CFT requirements. The use of the API to bypass platform controls, monitoring systems, security mechanisms, or compliance procedures is strictly prohibited. All transactions initiated through the API are subject to the same operational controls, transaction monitoring procedures, and compliance checks as transactions initiated through the Platform interface.

The Company may implement technical restrictions, including rate limits, IP address whitelisting, authentication requirements, or other security measures to ensure the stability and security of the Platform.

The Company reserves the right to suspend, restrict, or terminate API access at any time where suspicious activity, misuse of the API, violation of these Terms, or compliance concerns are identified.

3. Our Rights, Obligations and Liabilities

The Company undertakes to operate the Platform with reasonable care and in accordance with applicable laws, internal policies, and security standards.

The Company shall make reasonable efforts to maintain the availability, integrity, and security of the Platform and its services. However, the Company does not guarantee uninterrupted or error free operation of the Platform.

The Company reserves the right, at its sole discretion, to:

refuse, delay, restrict, or cancel transactions where necessary for operational, technical, security, or compliance reasons;
suspend, limit, or terminate access to the Platform or specific services;
request additional information or documentation from Users where required;
implement transaction limits, operational restrictions, or additional verification procedures;
temporarily hold funds or delay transaction processing while conducting compliance, security, or risk management checks.

The Company may apply transaction monitoring, sanctions screening, fraud detection, and anti money laundering / counter-terrorist financing (AML/CFT) procedures to all activities conducted through the Platform.

Where required by law or internal policies, the Company may refuse to process transactions or may restrict access to certain services until the relevant verification or review procedures have been completed.

The Company shall not be responsible for losses or delays resulting from circumstances beyond its reasonable control, including but not limited to:

failures or congestion of blockchain networks;
delays in transaction confirmations;
technical interruptions or maintenance of the Platform;
actions or failures of third-party service providers;
force majeure events, including but not limited to natural disasters, cyberattacks, or governmental actions.

The Company shall not be liable for losses resulting from incorrect instructions, incorrect wallet addresses, unsupported networks, or other errors made by the User.

To the maximum extent permitted by applicable law, the Companyʼs liability arising from the use of the Platform shall be limited to the direct damages proven to have been caused by the Companyʼs gross negligence or willful misconduct.

4. Your Rights, Obligations and Liabilities

By accessing and using the Platform, the User agrees to comply with these Terms & Conditions and all applicable laws and regulations.

The User has the right to access and use the services made available through the Platform in accordance with these Terms.

The User agrees to use the Platform only for lawful purposes and in a manner that does not violate any applicable laws, regulations, or the rights of third parties.

The User is solely responsible for ensuring that their use of the Platform is permitted under the laws of their jurisdiction. The Company does not guarantee that the Platform or its services are appropriate or available in all locations.

The User agrees to provide accurate, complete, and up-to-date information when using the Platform or when requested by the Company.

The User is responsible for maintaining the confidentiality and security of their account credentials, including passwords, API keys, or other authentication methods associated with their account.

The User shall immediately notify the Company if they become aware of any unauthorized access to their account or suspected security breach.

The User agrees not to:

use the Platform for any unlawful, fraudulent, or abusive purposes;
attempt to interfere with or disrupt the operation of the Platform;
attempt to bypass security controls, transaction monitoring systems, or compliance procedures;
use the Platform in connection with activities involving sanctioned jurisdictions, sanctioned persons, or prohibited activities.

Users who access or use the Platform in order to provide services to third parties, including but not limited to clients, customers, or users of their own platforms, acknowledge and agree that they remain fully responsible for all activities conducted through their account.

Such Users represent and warrant that their internal policies, procedures, and operational practices are consistent with these Terms & Conditions and applicable laws.

The User further agrees that any transactions or activities initiated on behalf of third parties through their account shall be deemed to have been performed by the User, and the User shall bear full responsibility for ensuring that such activities comply with these Terms and all applicable legal and regulatory requirements.

The Company reserves the right to request additional information regarding the nature of such activities and may restrict or suspend access to the Platform if such activities are considered to present compliance, operational, or security risks.

The User agrees to cooperate with the Company where additional information or documentation is requested in connection with compliance, security, or operational requirements.

The User shall be responsible for any losses, damages, or liabilities resulting from their misuse of the Platform or violation of these Terms.

5. Your Account: Registration, Verification and Closure

To access the services of the Platform, Users are required to create an Account and provide certain information necessary for the provision of services.

All Users are required to complete the verification process in accordance with the Companyʼs verification procedures before being granted full access to the Platformʼs services. The Company may request identity verification, additional information, or supporting documentation at any stage of the Userʼs relationship with the Platform.

Identity verification may be performed through third-party verification providers engaged by the Company, which may process identification documents, biometric data, and other verification information for the purpose of confirming the Userʼs identity, preventing fraud, and assessing compliance risks.

By submitting verification information, the User agrees that such information may be shared with and processed by the Companyʼs verification providers for the purposes of identity verification, fraud prevention, and compliance checks.

Users agree to provide accurate, complete, and up-to-date information during the registration and verification process and to promptly update such information if it changes.

The Company reserves the right to request additional verification at any time where it considers such measures necessary for operational, security, or compliance purposes.

The User is responsible for maintaining the confidentiality and security of their account credentials, including passwords, authentication methods, and API keys where applicable. The User shall immediately notify the Company in case of suspected unauthorized access or security breach.

The Company may temporarily restrict certain account functions during security, operational, or compliance reviews.

The Company reserves the right to suspend, restrict, or terminate access to the Userʼs Account, temporarily or permanently, in circumstances including but not limited to:

violation of these Terms & Conditions;
suspected fraudulent, abusive, or unlawful activity;
failure to provide requested verification information;
security concerns or suspected unauthorized access;
compliance with applicable laws or requests from competent authorities. Users may request the closure of their Account by contacting the support service.

Account closure may be subject to the completion of pending transactions, settlement of outstanding obligations, and applicable compliance checks.

Where applicable, operational or administrative fees may be charged in connection with account closure, transaction processing, or fund return procedures, as described in the Platformʼs Fees Policy.

Accounts that remain inactive for extended periods may be classified as dormant. Dormant accounts may be subject to inactivity or maintenance fees in accordance with the Fees Policy.

The Company may retain certain information after account closure where required for legal, regulatory, operational, or record-keeping purposes.

6. Transactions and Fees

The Platform enables Users to initiate and manage transactions involving supported crypto assets, including deposits, withdrawals, transfers, exchanges, and other operations available through the Platform.

Users are solely responsible for verifying all transaction details before submitting a transaction, including but not limited to:

the recipient wallet address,
the blockchain network,
the supported digital asset,
the transaction amount.

The Company shall not be responsible for losses resulting from incorrect transaction details provided by the User.

Users must ensure that deposits are made using supported blockchain networks and supported digital assets as indicated on the Platform. Deposits made using unsupported networks, incorrect wallet addresses, or unsupported digital assets may result in permanent loss of funds and may not be recoverable.

Users acknowledge that transactions conducted on blockchain networks are irreversible once broadcast to the network. The Company cannot cancel, reverse, or modify transactions after they have been submitted to the blockchain.

Transaction processing times may vary depending on blockchain network conditions, including network congestion and confirmation requirements. The Company shall not be responsible for delays caused by blockchain networks or third-party service providers.

Fees may apply in connection with certain transactions, deposits, withdrawals, manual processing, or operational procedures. Applicable fees are described in the Platformʼs Fees Policy, which forms an integral part of these Terms.

Blockchain network fees are determined by the respective blockchain networks and are outside the control of the Company.

Certain transactions may be subject to operational, security, or compliance review. In such cases, the Company may temporarily delay, restrict, or place transactions on hold until the relevant checks have been completed.

Where manual recovery or investigation is required due to incorrect transaction details or other user errors, additional processing or administrative fees may apply in accordance with the Fees Policy.

The Company reserves the right to impose transaction limits, processing restrictions, or additional verification procedures where necessary for operational, security, or compliance purposes.

7. Travel Rule and Transaction Information

Where required by applicable laws, industry standards, or compliance obligations, the Company may collect, verify, and transmit certain information relating to transactions involving digital assets, including information regarding the originator and the beneficiary of a transaction.

Users acknowledge and agree that the Company may request additional information relating to a transaction, including information about the purpose of the transaction, the source of funds, or the identity of counterparties where such information is necessary to comply with applicable compliance requirements.

Where a User uses the Platform to provide services to third parties, including customers or clients of the Userʼs own service, the User agrees to ensure that appropriate information relating to such transactions is collected and maintained in accordance with applicable legal and regulatory requirements.

The User further agrees to cooperate with the Company in providing any information reasonably required to facilitate compliance with applicable transaction information sharing requirements.

The Company reserves the right to delay, restrict, or refuse the processing of transactions where the required information cannot be obtained or verified.

The Company may rely on third-party compliance service providers to facilitate such information exchange where appropriate.

8. Confidentiality

The Company takes reasonable measures to protect the confidentiality and security of information provided by Users in connection with the use of the Platform.

Information collected from Users may include account information, identification data provided during verification procedures, transaction information, and other information necessary for the provision of services and the operation of the Platform.

Such information will be processed in accordance with the Companyʼs Privacy Policy and applicable data protection laws.

The Company may share or disclose information where reasonably necessary for the operation of the Platform, including to:

service providers and technical infrastructure providers; identity verification providers;
blockchain analytics and compliance service providers;
payment processors or other service partners involved in transaction processing.

Where required by applicable laws, regulatory obligations, or lawful requests from competent authorities, the Company may disclose information relating to Users, transactions, or accounts.

Company may also disclose information where necessary to prevent fraud, financial crime, unauthorized use of the Platform, or other unlawful activities.

Users acknowledge that certain transaction-related information may be publicly visible on blockchain networks due to the nature of distributed ledger technology.

The Company implements reasonable organizational and technical measures designed to protect information from unauthorized access, loss, misuse, or disclosure. However, Users acknowledge that no system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and must take reasonable measures to protect their account from unauthorized access.

The Company may retain user and transaction records for a period required by applicable laws, regulatory obligations, or internal compliance policies.

9. Intellectual Property Rights

All intellectual property rights related to the Platform, including but not limited to the website, Telegram bot, web applications, software, APIs, databases, design elements, text, graphics, logos, trademarks, and other materials (collectively, the “Platform Materials”), are owned by or licensed to the Company.

The Platform and all associated intellectual property are protected by applicable intellectual property laws and international treaties.

Subject to compliance with these Terms & Conditions, the Company grants Users a limited, nonexclusive, non-transferable, and revocable right to access and use the Platform solely for its intended purposes.

Users may not, without the prior written consent of the Company:

copy, reproduce, distribute, or publish any Platform Materials;
modify, adapt, translate, or create derivative works from the Platform;
reverse engineer, decompile, or attempt to extract the source code of any part of the Platform;
use the Platform or its content for commercial purposes other than those explicitly permitted by the Company;
use the Companyʼs trademarks, logos, or branding without authorization.

Any unauthorized use of the Platform or Platform Materials may result in suspension or termination of access to the Platform and may lead to legal action where appropriate.

Nothing in these Terms & Conditions shall be interpreted as transferring ownership of intellectual property rights to the User.

10. Disclaimers of Warranties

The Platform and all services provided through it are offered on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, the Company makes no representations or warranties of any kind, whether express or implied, regarding the Platform or the services provided through it.

Without limiting the generality of the foregoing, the Company does not warrant that:

the Platform will be uninterrupted, secure, or error-free;
the Platform will always be available at any particular time;
any defects or errors will be corrected immediately.

The Company does not guarantee the accuracy, completeness, or reliability of any information displayed on the Platform, including but not limited to transaction data, pricing information, blockchain data, or analytics results.

Users acknowledge that transactions involving digital assets are subject to risks, including but not limited to market volatility, blockchain network failures, delays in transaction confirmations, and technological vulnerabilities.

The Company shall not be responsible for any losses arising from factors outside its reasonable control, including but not limited to:

blockchain network congestion or failures;
third-party service disruptions;
software bugs in external systems;
cyberattacks, hacking attempts, or security breaches affecting third-party infrastructure.

Where the Platform integrates or interacts with third-party services, including blockchain networks, infrastructure providers, verification services, or analytics providers, the Company does not control and is not responsible for the operation or availability of such third-party services.

Users acknowledge that the use of the Platform and digital asset services involves inherent technological and financial risks, and Users assume full responsibility for their use of the Platform.

Nothing in these Terms excludes or limits warranties that cannot be excluded under applicable law.

11. Limitation of Liabilities

To the fullest extent permitted by applicable law, the Company, its affiliates, directors, officers, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of, or inability to use, the Platform or its services.

This includes, but is not limited to, damages related to:

loss of profits, revenue, or business opportunities;
loss of digital assets or transaction delays;
incorrect transaction details provided by the User;
blockchain network failures, delays, or congestion;
technical errors or interruptions in the Platform;
unauthorized access to a Userʼs account resulting from compromised credentials;
actions or omissions of third-party service providers, infrastructure providers, or blockchain networks.

The Company shall not be responsible for losses resulting from the Userʼs failure to verify transaction details, including wallet addresses, blockchain networks, or digital assets supported by the Platform.

The Company shall also not be liable for losses resulting from events beyond its reasonable control, including but not limited to force majeure events, cyberattacks, infrastructure failures, regulatory actions, or disruptions in blockchain networks.

To the maximum extent permitted by law, the total liability of the Company arising out of or related to these Terms or the use of the Platform shall not exceed the total amount of fees paid by the User to the Company during the six (6) months preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude liability where such limitation or exclusion is not permitted under applicable law.

12. Tax Responsibility

Users are solely responsible for determining and complying with any applicable tax obligations arising from their use of the Platform and the transactions they conduct through it.

The Company does not provide tax, legal, or accounting advice and makes no representations regarding the tax treatment of digital asset transactions.

Users acknowledge that transactions involving digital assets may have tax consequences depending on the laws and regulations applicable in their jurisdiction. Users are responsible for maintaining appropriate records of their transactions and for reporting any taxable events to the relevant authorities as required by applicable laws.

The Company shall not be responsible for determining whether taxes apply to a Userʼs transactions or for collecting, reporting, withholding, or remitting any taxes on behalf of the User unless required by applicable law.

Users are encouraged to seek independent professional advice regarding their tax obligations related to the use of digital assets and the Platform.

13. Governing Law and Disputes Resolution

These Terms & Conditions and any disputes arising out of or relating to the use of the Platform shall be governed by and construed in accordance with the laws of the Republic of Panama, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, interpretation, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Panama.

By using the Platform, Users agree to submit to the jurisdiction of the courts of the Republic of Panama for the resolution of any disputes related to these Terms or the services provided through the Platform.

Nothing in this section shall limit the Companyʼs right to seek injunctive or equitable relief in any jurisdiction where such relief may be necessary to protect its rights, intellectual property, or confidential information.

14. Requests from Law Enforcement

We are committed to combating financial crime, fraud, money laundering, terrorist financing, and other serious unlawful activities. As part of this commitment, we cooperate with competent law enforcement and regulatory authorities in accordance with applicable laws and regulations, including data protection, privacy, and confidentiality requirements. Such cooperation is carried out through established internal procedures designed to ensure that requests are reviewed, validated, and handled in a lawful, consistent, and appropriately documented manner. Further details on the process for receiving, assessing, and responding to such requests are set out in our Law Enforcement Requests Policy.

15. Third-party Websites

The Platform may contain links to third-party websites, applications, services, or resources that are not owned or controlled by the Company.

Such links are provided for informational or convenience purposes only. The Company does not endorse, control, or assume responsibility for the content, policies, or practices of any thirdparty websites or services.

Users acknowledge and agree that access to and use of any third-party websites or services is done at their own risk. The Company shall not be responsible for any loss, damage, or issues arising from the use of third-party websites, services, or resources.

Third-party services may include, but are not limited to:

external cryptocurrency wallets; blockchain explorers;
verification service providers;
blockchain infrastructure providers;
analytics or monitoring tools.

Users are responsible for reviewing the terms, policies, and practices of any third-party services they interact with through or in connection with the Platform.

The Company shall not be liable for any damages or losses resulting from the availability, accuracy, reliability, or operation of such third-party services.

16. Miscellaneous

The Company reserves the right to modify, update, or amend these Terms & Conditions at any time. Updated versions will be published on the Platform and become effective upon publication unless otherwise stated.

Continued use of the Platform after the publication of updated Terms constitutes acceptance of the revised Terms.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a competent court, such provision shall be deemed severed from the remaining provisions, which shall continue in full force and effect.

Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of the Companyʼs right to enforce such provision in the future.

The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from events beyond its reasonable control, including but not limited to natural disasters, cyberattacks, infrastructure failures, governmental actions, or disruptions affecting blockchain networks or third-party service providers.

These Terms constitute the entire agreement between the User and the Company regarding the use of the Platform and supersede any prior agreements, communications, or understandings relating to the subject matter herein.

Users agree not to use the Platform in connection with any unlawful, fraudulent, or abusive activities.

The Platform may not be used for activities including, but not limited to:

money laundering, terrorist financing, fraud, or other financial crimes;
transactions involving sanctioned individuals, entities, or jurisdictions;
activities related to illegal goods or services;
attempts to bypass compliance procedures, monitoring mechanisms, or transaction limits;
the use of stolen funds or assets obtained through unlawful means;
the use of automated systems, scripts, or bots designed to disrupt or abuse the Platform.

Users may not use the Platform in a manner that interferes with, disrupts, or negatively affects the operation, security, or integrity of the Platform.

The Company reserves the right to suspend, restrict, or terminate access to the Platform where it reasonably suspects that the Platform is being used in violation of these Terms, applicable laws, or internal compliance policies.

The Company may report suspicious activities to relevant authorities where required by applicable laws or compliance obligations.

17. Account Use and Authorization

User accounts are personal and may only be used by the individual or legal entity that completed the registration and verification process.

Users are prohibited from allowing third parties to access or operate their accounts, including sharing login credentials, authentication methods, or API keys with unauthorized persons.

The use of another personʼs account or the operation of an account on behalf of another individual without proper authorization is strictly prohibited.

Where an account is registered on behalf of a legal entity or business, the person completing the registration represents and warrants that they are duly authorized to act on behalf of that entity and to bind the entity to these Terms.

Opening or operating a business account without proper legal authority or misrepresenting oneʼs authority to act on behalf of a legal entity is strictly prohibited.

The Company reserves the right to request additional documentation confirming authorization to act on behalf of a business or organization and may suspend or terminate accounts where such authorization cannot be verified.

18. Security and Account Responsibility

Users are responsible for maintaining the security and confidentiality of their account credentials, including login details, authentication methods, API keys, and access to associated communication channels such as Telegram accounts used to interact with the Platform.

Users acknowledge that control over the communication channel used to access the Platform (including Telegram accounts) forms part of the security of their account.

The Company shall not be responsible for losses resulting from unauthorized access to a Userʼs account where such access results from:

compromised passwords or authentication credentials; unauthorized access to the Userʼs Telegram account; phishing, social engineering, or other user-side security failures; the User sharing account credentials or API keys with third parties.

Users must immediately notify the Company through official support channels if they suspect unauthorized access, compromise of their account, or any suspicious activity.

The Company may temporarily suspend account access or transactions where it reasonably believes that the security of an account may have been compromised.

Users acknowledge that digital asset transactions conducted through the Platform may be irreversible once processed.

19. Irreversible Transactions and Deposit Accuracy

Users acknowledge that transactions involving digital assets are processed through blockchain networks and are generally irreversible once broadcast to the network.

The Company is not able to cancel, reverse, or modify transactions once they have been submitted to the blockchain.

Users are solely responsible for ensuring the accuracy of all transaction details before initiating a transaction, including but not limited to:

the destination wallet address, the selected blockchain network, the type of digital asset, any required memo, tag, or destination identifier.

Users must ensure that deposits are made using supported assets and supported blockchain networks as indicated on the Platform.

Deposits sent using unsupported assets, incorrect blockchain networks, missing destination identifiers (such as memo or tag), or incorrect addresses may result in permanent loss of funds and may not be recoverable.

Where technically possible, the Company may attempt to assist with recovery of incorrectly sent funds. However, such recovery is not guaranteed and may require manual investigation and additional administrative processing.

Where recovery is technically feasible, the Company reserves the right to charge processing or recovery fees as described in the Platformʼs Fees Policy.

The Company shall not be liable for any loss of funds resulting from incorrect transaction details provided by the User.

Users must verify deposit instructions displayed in their account before transferring funds. Deposit addresses or supported networks may change and previously used addresses may not remain valid.

20. Interaction with the Support Service

Users may contact the Platformʼs support service for assistance regarding the use of the Platform, technical issues, account-related questions, or transaction inquiries.

The primary communication channels with the support service are the official support email support@001k.bot and the official Telegram support account @bot001k_support. The Company may designate additional official communication channels from time to time.

Users should ensure that they communicate only through official support channels. The Company shall not be responsible for any losses resulting from interactions with unofficial or fraudulent accounts impersonating the Platform or its representatives.

Users agree to provide accurate and complete information when contacting support, including relevant transaction identifiers, wallet addresses, and other details necessary to investigate a request.

Response times may vary depending on the complexity of the request, operational workload, and any required security or compliance checks.

The Company may request additional verification or documentation before providing assistance or processing certain requests in order to ensure the security of accounts and transactions.

Users agree to communicate with the support service in a respectful and lawful manner. The Company reserves the right to refuse assistance or limit communication where users engage in abusive, threatening, fraudulent, or unlawful behavior.

Support communications are provided for operational assistance only and shall not be considered legal, financial, tax, or investment advice.