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so today i was about to play tera and when i got into the launcher i clicked play as always but game wont start even tho the play button turned grey anyway to solve this that doesnt involve downloading the game again? i use the launcher directly w/o steam
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I've tried my very best with all solutions available on the internet, including videos from 2010, can anyone help me please? I'm unable to click the PLAY button, It's completely grayed out and I'm really unsure as to what do to. I've uninstalled and reinstalled the game, tried using another account. Nothing worked, please help!
Did you create your account before or after September 14th?
After.. I really hope this doesn't cause a problem?
I'm not a new player but the play button doesn't work for me. though it has been years since I last played
This is what happens to me: https://i.imgur.com/KsTOVLH.gif I'm a old returning player and I can't play the game anymore. This is the second time I try to play this year and I still have the same issue. I click play and nothing happens. I could play normally on the old launcher, but this one doesn't work.
One of the things that nailed me was that I was downloading the new 20g patch and used a VPN to bypass throttling by my ISP.
If you're using a VPN it kind of makes the client wonk out and it won't launch, take it off.
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- On the launcher prior to logging in with your username, click the button in the upper right that has the single down-arrow on it and choose Options - Under the repair tab, enable "Reset game display settings" and click Ok - Resume logging in but when asked if you want to enable DirectX 10 or 11 graphics mode, choose "No" as part of this test.
- Open your "Documents" folder (Mac users will need to open Finder to open Documents) and look for either the "The Lord of the Rings Online" folder or "Dungeons and Dragons Online" (depending on which game you play) - Once found right-click on that folder and choose rename and rename it to either "OLDThe Lord of the Rings Online" or "OLDDungeons and Dragons Online" - Restart the game at this point (again if on Windows and asked to enable DirectX 10 or 11 graphics choose no as part of this test)
Additional Steps for Windows systems: If you open the "Uninstall a Program" option in the Control Panel and find any of the applications in the list below, they may be causing the crash. You can typically test this by temporarily uninstalling them, rebooting once removed and then running the game just once without them to see if the crash no longer occurs.
AMD Gaming Evolved Raptr ASUS GamerOSD Razer Game Booster
If you are still crashing on Windows, ensure that you have installed DirectX 9.0c (required even on systems that have DirectX 10 or 11 as they are separate installs that use separate system files). https://www.microsoft.com/en-us/download/details.aspx?id=8109 ( The installer file from there is a self extraction file, when you run it, it will ask you to give a name to the folder it will copy the installation files into. Once it does that then open that folder and run the 'setup.exe' file inside of it to perform the install. ) Secondly after that install is performed then download and run the 'DirectX Web Update Tool" as well (download the dxwebsetup.exe file to desktop or downloads and run it from there using right-click and 'Run as administrator') https://www.microsoft.com/en-us/download/details.aspx?id=35&44F86079-8679-400C-BFF2-9CA5F2BCBDFC=1 Note that the links above might need to be opened in Internet Explorer or the Edge browser to be viewed correctly. If you need further assistance, please contact our Technical Support Team
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© 2016 Standing Stone Games LLC. Standing Stone Games and the Standing Stone Games logo are trademarks or registered trademarks of Standing Stone Games LLC. The Middle-earth Enterprises logo and The Lord of the Rings Online are trademarks or registered trademarks of The Saul Zaentz Company, d/b/a Middle-earth Enterprises (SZC) under license. Dungeons & Dragons Online and Wizards of the Coast, and their respective logos are trademarks of Wizards of the Coast LLC and are used with permission. HASBRO and its logo are trademarks of HASBRO, Inc. and are used with permission. All rights reserved.
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