Sentry integration: Telegram Alerts Bot FAQ

Set Up Sentry Alerts in Telegram with Ease

What is this bot for?

Sentry Alerts Telegram bot helps you receive alert notifications from Sentry.io directly in your personal or group Telegram chats.

How to Get Started

Step 1: Start the Bot

• Begin by sending the command /start to the bot in Telegram or add the bot to a group chat
• The bot will reply with an instruction message and provide you with a unique personal key for the chat

Step 2: Install the Sentry Integration

• Log in to your Sentry account
• Go to the Integrations section and install the Telegram Alerts Bot
• Follow the setup instructions provided by Sentry to enable the integration.

Step 3: Configure Alerts in Sentry

• Create a new alert or edit an existing one in Sentry
• In the alert configuration, add the action Notify integration > Telegram Alerts Bot
• Enter the unique personal key you received from the bot into the corresponding field in this action’s Settings
• Save the alert configuration

How does it work?

Once the setup is complete, any Sentry alert that matches the specified conditions will trigger a notification sent to the configured Telegram chat or group via the bot

Additional Tips

• The bot can be added to multiple chats or groups, and each chat will have a unique personal key
• You can customize alert rules in Sentry to control which notifications are sent to Telegram.

Troubleshooting

Q: I lost my personal key

A: Send /start command to the bot again to recover the key for the chat

Q: Notifications are not being sent

A: Ensure the following:

• The integration is correctly installed in Sentry
• The correct personal key is entered in the alert configuration
• The bot is not removed or muted in the Telegram chat
• The bot has the necessary rights to send messages to a group chat (e.g., the bot doesn’t have admin rights, and sending messages is allowed only for admin members)

Q: I want to receive alerts in another chat

A: Add the bot to the new chat and send /start to get a key specific to that chat