Technical Solutions Specialist

Company: AdLib DSP

About AdLib
AdLib is the multi-DSP orchestration platform that gives mid-market brands and independent agencies one place to plan, launch, and optimize programmatic campaigns across 20+ demand-side platforms, including DV360, Freewheel, Amazon DSP, Yahoo, and more. We eliminate the complexity and fragmentation of modern media buying so our clients can focus on outcomes, not operations.
We are a lean, global team of 27 across 4 continents who move fast, think creatively, and take ownership. If you want to do meaningful work without layers of bureaucracy, this is the place.
The Role
The Technical Solutions Analyst is the technical bridge between AdLib and our clients. You work at the intersection of client systems, AdLib’s platform, and programmatic strategy to scope, design, and deliver solutions that connect everything together. Think: API integrations between client platforms and AdLib, custom reporting pipelines, internal tools, and technical configurations that solve real business problems.
Day to day, you will scope integrations between client systems and our platform, architect custom reporting solutions, and work with engineering to deliver tools that extend what AdLib can do for clients. You’re the person clients call when they need a technical solution designed and delivered.
What You’ll Do
Platform Integration and Architecture
* Design and oversee API integrations between client platforms (CRMs, analytics tools, data warehouses, ad servers, CDPs) and AdLib’s platform
* Scope and spec custom connectors, automations, and tools that streamline data flows between client systems and AdLib
* Troubleshoot integration issues including API connectivity, authentication, data mapping, and sync failures
* Work with engineering to scope and spec larger integration projects, bridging the gap between client requirements and product development
* Document integration architectures and maintain technical runbooks for ongoing support
Reporting and Data Solutions
* Define reporting requirements with clients and coordinate with engineering to deliver custom solutions that pull AdLib platform data into the formats and systems clients actually use
* Spec automated reporting pipelines and work with engineering to deliver cross-DSP performance insights to client dashboards, BI tools, or data warehouses
* Define data models, KPIs, and visualization requirements tailored to individual client business goals
* Identify patterns and opportunities in platform data that help clients get more value from AdLib
Technical Solution Design
* Scope and architect end-to-end technical solutions for client challenges, from requirements gathering through delivery
* Spec and coordinate development of internal tools and applications that improve operational efficiency for both clients and AdLib’s team
* Create reusable solution templates and technical playbooks that scale across the client base
* Evaluate third-party tools and services for integration into AdLib’s solution stack
Client Technical Consultation
* Serve as the primary technical resource for your book of clients, understanding their tech stack and translating their business objectives into buildable solutions
* Lead technical discovery sessions to map client systems, data flows, and integration requirements
* Deliver technical onboarding, training, and documentation for custom-built integrations and tools
* Identify opportunities to expand client value through new integrations, automation, or custom applications
What We’re Looking For
Must-Haves
* 5+ years in ad tech or a related technical field with a solutions-oriented focus: solutions engineering, technical account management, integration development, or similar
* Hands-on experience scoping, designing, or delivering API integrations between platforms (REST APIs, webhooks, data feeds)
* Technical fluency with APIs, scripting languages (Python, JavaScript, or similar), and data tools — you don’t need to be a full-time developer, but you need to be dangerous enough to prototype, troubleshoot, and speak engineering’s language
* Experience scoping reporting solutions, data requirements, or dashboard specs in coordination with engineering or BI teams
* Understanding of programmatic advertising fundamentals and the ad tech ecosystem
* Ability to translate non-technical client requirements into technical specifications and working solutions
* Comfortable working autonomously in a small, distributed team
Nice-to-Haves
* Experience scoping or co-developing internal tools or client-facing applications
* Familiarity with SQL, data warehousing, or BI tools (Looker, Tableau, or similar)
* Experience integrating with CRMs, CDPs, analytics platforms, or ad servers
* Background in solutions engineering, pre-sales engineering, or technical consulting
* Experience at a multi-DSP platform, managed service provider, or independent agency
* Familiarity with HubSpot, Jira, Google Workspace
* Interest in AI/ML applications within programmatic advertising
What We Offer
* Competitive salary
* Flexible working hours and remote-first environment
* Health and wellness benefits
* Opportunities for professional development and growth
* Unlimited PTO 
* Coworking space allowance
* Gym allowance
* Mobile Phone Plan allowance
* A team that values clarity, speed, and ownership over politics and process

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