Technical Content Support Specialist

Company: Emerging Travel Group

Join our team of content editors who work with information about hotels and rates: we configure, customize, and ensure that every guest sees clear and up-to-date offers on our platform.
Job Responsibilities
* Quickly identify and resolve technical issues that may arise during bookings;
* Monitor the quality and accuracy of rate displays for platform users;
* Work with the CRM system and internal admin panels to enter and update information;
* Achieve established KPIs (monthly bonus based on performance).
Requirements
* Ability to quickly switch between tasks and handle several assignments in parallel;
* Excellent spelling and punctuation, strong computer literacy;
* Confident PC user, experience with Google Docs;
* Attention to detail, perseverance, and a high level of self-organization;
* English language proficiency at Upper Intermediate level or higher
Benefits
We offer you:
* Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed
* Ambitious and supportive team who love what they do, appreciate each other, and grow together
* Internal programs for adaptation and training, development of soft skills, and leadership abilities
* Partial compensation for participating in external training and conferences
* Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
* Corporate prices on hotels and travel services
* MyTime Day Off - an extra non-working day without loss of compensation
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