Tebo Plates — Support

Questions about orders, saved dishes or your loyalty points? Look through the quick answers below, or leave us a note on the comment card.

Quick answers

Just order through the app. Points are added to your loyalty balance automatically once an order is completed. Open the Points screen to see your balance.

On the Points screen, rewards you have enough points for are shown as available. Tap one, such as a free dish or a discount, and it applies to your next order.

Tap the save icon on any menu item. It then appears in your Saved section, so you can add it to an order in a couple of taps.

Points and saved items are stored on your device, so uninstalling the app or clearing its data removes them. Get in touch with your order details and we'll see what we can do.

For problems with the food itself, missing items, or allergy questions, please speak to the restaurant staff directly. For app issues, like an order that won't send, use the comment card below.

No. Tebo Plates works without signing up, and we don't collect personal data. Read more in our Privacy Policy .

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Your comment card is in the box. If you need to reach us right away, email henry.vaughn92@gmail.com .

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Write to us directly at: henry.vaughn92@gmail.com

Helpful to include

• Your phone model and OS version
• Roughly when you placed the order
• What you expected to happen
• A screenshot, if you can

Published by Henry Vaughn.