TK

Dear Colleagues,

APPLICATION DEFINED IN THIS TELEX INCLUDES EXTRAORDINARY CASES WHICH ARE NOT COVERED WITHIN FLIGHT AND SERVICE IRREGULARITIES PROCEDURE. THE RULES GIVEN IN THIS TELEX ALSO INCLUDE FLIGHTS WHICH ARE OPERATED ON TIME AND/OR DELAYED WITHIN LIMITS DEFINED IN RELATED PROCEDURE IN CASE THAT PASSENGERS REQUEST CHANGES.

DUE TO CURRENT SITUATION WHICH EFFECTS IRAN, IRAQ, SYRIA, JORDAN, LEBANON FLIGHTS FOR THE INDIVIDUAL AND GROUP PASSENGERS WHO HAVE BOOKINGS ON THE TURKISH AIRLINES FLIGHTS FROM/TO IRAN, IRAQ, SYRIA, JORDAN, LEBANON BETWEEN 28.02.2026 – 30.06.2026 (INCLUDING) AND TICKETED ON/BEFORE 28.02.2026 WILL BE HANDLED WITH FOLLOWING CONDITIONS, DISREGARDING THE RELATED FARE RULES.

Ticketing Date 28 FEB 2026 and before

Traveling Date 28 FEB 2026 – 30 JUN 2026 (Included)

New Traveling Date 10 AUG 2026 (Included)

Transaction Date 10 AUG 2026 (Included)

1)REBOOKING AND REROUTING REQUESTS:

REBOOKING AND REROUTING WILL BE MADE WITHOUT ANY CHARGE FOR DIFFERENT BOOKING CLASSES ONLY IF THE NEW DESTIONATION IS IN THE SAME IATA REGION AND IN THE SAME CABIN PROVIDING THAT THE TICKETS ARE REVALIDATED UNTIL 10.08.2026 (INCLUDING).

IF REVALIDATION IS MADE FOR TK OPERATING FLIGHTS UNTIL 10.08.2026 (INCLUDING) CHANGES WILL BE MADE WITHOUT ANY CHARGE. IF CHANGES AFFECT PASSENGERS TRAVEL PLANS, REBOOKING AND REROUTING WILL BE MADE UP TO EFFECTED DURATION WITHOUT ANY CHARGE FOR DIFFERENT BOOKING CLASSES ONLY IF THE NEW DESTIONATION IS IN THE SAME IATA REGION AND IN THE SAME CABIN.

REBOOKING AND REROUTING IS MADE ACCORDING TO ORIGINAL TICKET FARE RULES ON INTERLINE FLIGHTS WHERE TK IS THE MARKETING CARRIER.

2) REFUND REQUESTS:

REFUND REQUESTS WILL BE HANDLED WITH FOLLOWING CONDITIONS, DISREGARDING THE RELATED FARE RULES TICKETS ARE REVALIDATED UNTIL 10.08.2026 (INCLUDING).

A) UNUSED TICKET: REFUND WILL BE MADE WITHOUT ANY CHARGE PROVIDING THAT TICKETS ARE REFUNDED UNTIL 10.08.2026 (INCLUDING). INTERLINE FLIGHTS WHERE TK IS THE MARKETING CARRIER ARE INCLUDED.

B) USED TICKET: REFUND WILL BE MADE CONSIDERING AS INVOLUNTARY. INTERLINE FLIGHTS WHERE TK IS THE MARKETING CARRIER ARE INCLUDED.

3) EXTENSION OF VALIDITY:

VALIDITY OF TICKET CAN BE EXTENDED UNTIL 10.08.2026 WITHOUT ANY FARE DIFFERENCE OR PENALTY.

4) THIS TELEX VALID FOR NO SHOW TICKETS.

5) ALL CHANGES AND REFUNDS CAN BE MADE BY WEB, MOBILE APP, TURKISH AIRLINES SALES OFFICES, SALES AGENTS WHERE THE TICKETS ARE PURCHASED AND CALL CENTER.

THE CHANGES MENTIONED ABOVE WILL BE LIMITTED TO ONLY ONCE AND OTHER ADDITIONAL CHANGES WILL BE HANDLED WITH EXISTING PENALTIES AND FARE DIFFERENCES WITHIN THE FARE RULES.

6) THE RELEVANT PRACTICES WILL ALSO BE VALID FOR ANCILLARY SERVICES.

“TELEX 127386” SHOULD BE ENTERED TO ENDORSEMENT FIELD IN CASE OF REISSUE.