Swipify Privacy Policy

Swipify Admin

1. Data We Collect

From Telegram (when you use the bot or open the Mini App):

Telegram ID, username, device language code.

That you provide directly:

Display name, age, gender, partner preferences, bio (optional), profile photos.
Location (GPS) — in the bot flow, sharing your location is mandatory during profile setup (not optional); used to show distance and rank nearby profiles.
In-app interactions: swipes (like/skip/crush), matches, reports you file through the bot or the Mini App. Since 2026-09-16, chat after a match happens directly on Telegram (outside this app). Message history from before that date remains stored in our systems and has not been deleted.

Collected automatically:

App-open times, which profile-setup steps you've completed (for product improvement purposes).
Paid-feature purchase history (if any) — feature type, duration, payment status. We do not store your card/bank account details; those are processed directly by the payment gateway provider.
Technical data to keep the app stable (see the Sharing Data with Third Parties section on Sentry).

2. How We Use Your Data

Running core features: showing profiles to other users and matching. When a match happens, we share your Telegram username with your match (and vice versa) so you can reach each other directly on Telegram. If you haven't set a Telegram username, your match can't reach you through this mechanism until you do.
Safety & moderation: reviewing photos, following up on reports, detecting abuse.
Notifications: telling you about new matches, new messages, or reminders to finish your profile (you can turn these off).
Product improvement: understanding where users drop off so we can fix it.

We share data as minimally as possible, only with service providers that support Swipify's operation:

Telegram — your Telegram ID, messages you send through the bot. For authentication and sending notifications.
Other users you've matched with — your Telegram username (if set). So you can reach each other directly on Telegram after matching.
QRIS provider (payment gateway) — transaction amount, order ID. To process payments for paid features.
Cloudflare (photo storage & processing) — your profile photo files. To store, resize, and display photos.
Sentry (error monitoring) — technical data (error messages, function call traces), not profile content. To keep the app running stably.

We do not sell user data to third parties for advertising purposes.

4. Your Choices & Controls

You can change or complete your profile at any time — through the bot (/editprofile) or the Mini App.
You can turn off reminder and weekly-digest notifications through the Settings menu (/settings in the bot, or the Settings menu in the Mini App).
You can hide the paid-feature crown badge if you don't want it visible.
You can report other users through the bot (swipe deck, /matches, /likes for Premium users) or the Mini App.
You can block other users through the Mini App, which stops them from seeing your profile in the app. Note: because matches reach each other directly through Telegram, blocking in this app does not stop them from messaging you on Telegram — also block their Telegram account if you need that.

5. Data Storage & Security

Data is stored on servers we manage (Hetzner), protected by industry-standard access controls.
Retention period: your profile, photos, and swipe history are deleted within 90 days after an account-deletion request is approved or an account is permanently banned. Payment records are retained for 5 years for accounting/tax purposes. Moderation records are retained for as long as needed to enforce access bans.

6. Your Rights</h3>

Under applicable law (including Indonesia's Personal Data Protection Law), you have the right to:

Request a copy of your personal data.
Request correction of inaccurate data.
Request deletion of your account and data.
Withdraw consent for specific data uses (e.g. location).

How to request: there is currently no self-service account/data deletion feature in the app — you can only pause your own profile. For a copy of your data, a correction, or account deletion, submit a request through the contact in the Contact section. Requests are processed manually by our team.

7. Contact

Have a question or a data-privacy-related request? Contact us at @HiElenCo (Telegram).

8. Minors

Swipify is not intended for users under 18, and we do not knowingly collect data from them. Our system structurally rejects any age under 18 during profile setup.

9. Changes to This Policy

This policy may be updated from time to time. Substantive changes will be reflected through a new version, shared with the Terms of Service.