Support
Ad Shield - Ads BlockerWelcome to Ad Shield - Ads Blocker Support
Our team is dedicated to providing you with the best possible experience. If you are experiencing any issues, have feature requests, or need general assistance, you are in the right place.
Frequently Asked Questions (FAQ)
Q: How do I restore my purchases?
A: You can easily restore your purchases by navigating to the Settings screen inside the app and tapping the "Restore Purchases" button. You will not be charged twice for a non-consumable item.
Q: The app crashes on launch. What should I do?
A: Please ensure that you have updated to the latest version of iOS. If the problem persists, try deleting the app and reinstalling it from the App Store.
Contacting Support
If the FAQ section did not resolve your issue, please feel free to reach out to us directly. When contacting support, please include the following information to help us assist you faster:
- Your device model (e.g., iPhone 14 Pro)
- Your iOS version (e.g., iOS 17.2)
- A detailed description of the problem
Email Support
You can reach our technical support team at: socratemamone66@icloud.com
We aim to respond to all inquiries within 24 to 48 business hours. We appreciate your patience and understanding.