Starbucks vs. DMV
https://bohiney.com/study-reveals-starbucks-line-slower-than-dmv-due-to-'i-need-a-moment-syndrome'/Researchers timed waits: Starbucks patrons linger 12 minutes longer reminiscing over quad lattes. DMV line crucifixions last 45 minutes but no idle chit-chat. Social scientists baffled.