Solvio: AI Education Helper — Privacy Policy
hennadiidziubenkodevThis Privacy Policy explains how Solvio: AI Education Helper (“the App”) handles information when you use the application.
1. Information We Collect
The App may process content that you choose to provide, such as:
- Photos of tasks, questions, worksheets, or study materials
- Text entered in chat conversations
- Subject selections and app interactions needed to provide the core functionality
We do not require account registration to use the App unless explicitly stated in the App.
We do not intentionally collect sensitive personal information beyond the content you choose to submit for educational assistance.
2. Camera and Photo Access
The App may request access to:
- Camera — to capture photos of tasks, questions, and study materials
- Photo Library — to import existing images
- Files — to upload supported documents or images, if available in the App
Access is used only to provide the App’s core features.
3. How Information Is Used
Information you provide is used solely to:
- Analyze submitted tasks or study materials
- Generate AI-powered educational responses
- Improve the clarity, relevance, and quality of results
- Maintain and support App functionality, security, and performance
4. AI Processing
When you submit photos, text, or study content in the App, that content may be securely processed by third-party AI service providers strictly for the purpose of generating responses and supporting the App’s functionality.
We do not sell your submitted content.
5. Data Sharing
We do not sell, rent, or trade your personal information.
We may share limited data with trusted service providers only when necessary to operate the App, such as:
- Cloud hosting and infrastructure providers
- Analytics providers
- AI processing providers
- Crash reporting and performance monitoring tools
These providers may process data only on our behalf and only as needed to deliver the App’s services.
6. Analytics and Diagnostics
The App may collect limited diagnostic and usage data, such as:
- Device type
- Operating system version
- App version
- General interaction events
- Crash logs and performance data
This information is used to improve stability, usability, and performance.
7. Data Retention
We retain data only for as long as reasonably necessary to provide the App’s features, comply with legal obligations, resolve disputes, and enforce our agreements.
Content you submit may be stored temporarily or for a limited period as required for processing, app performance, or conversation continuity, depending on how the App is configured.
8. Children’s Privacy
The App is not intended for children under 13 years of age, or the minimum age required in your jurisdiction, without parental or guardian consent.
We do not knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information, please contact us so we can take appropriate action.
9. Security
We use reasonable administrative, technical, and organizational measures to protect information processed through the App. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Choices
You can control certain data practices by:
- Not submitting photos, text, or other content
- Revoking camera, photo, or file permissions in your device settings
- Deleting the App from your device
If the App offers deletion or reset features, you may also use them to remove stored in-app content where applicable.
11. Third-Party Services
The App may rely on third-party services to provide certain functionality, including AI processing, analytics, crash reporting, or cloud infrastructure. Use of such services may be subject to their own privacy practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the effective date or posting the revised version within the App or on the App Store listing, where applicable.
13. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: