Software Engineer Team Lead - Ruby on Rails

Dublin, Ireland | Zendesk | Visa sponsor | Paid relocation

Here in Zendesk Mobile, we build phenomenal mobile applications that allow our customers to have the power of Zendesk Support into their pockets! If you are passionate about building product at incredible scale, then our friendly, fun, diverse, and supportive team is for you. What you’ll get to do every single day Team Lead is the first step on the Zendesk career ladder that takes direct management responsibility for a team, that means your colleagues will report to you. In addition, you’ll work as a code contributing Engineer but the people side of this role comes first, so you’ll need to be comfortable putting your own code writing productivity second to the goals of your team. Previous experience leading a team is a nice bonus but not essential for this role, as you will be supported by an Engineering Manager. If you get your thrills from the success of the people around you, nerd out over what makes a successful team, and aspire to perfect your communication abilities, this could be the job for you!Every day you will:

• Work closely with a multitude of teams spread across the globe, in the development and integration of global services and applications.
• Create an inclusive environment that is conducive to happy and productive work for you and your team.
• Support your team members in their goals - technical, career and personal.
• Work collaboratively with a small focused team on an app that needs to be robust, scalable and maintainable.
• Participate in every stage of the development life-cycle including feature conception, design, implementation, testing, rollout and making everything run smoothly & safely in production.
• Follow and improve our practices at every stage of development: spiking/prototyping, pairing, peer code review and design review.

What you bring to the role:

• Plenty of experience in building high quality Ruby/Rails based products
• Truly epic communication and collaboration skills.
• A passion for encouraging a healthy, respectful and diverse work environment
• A customer oriented and team-first mentality

Nice to have:

• Experience with distributed systems, and/or message queues, e.g. Kafka.
• Working at really big (think global!) scale.

The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.  Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

Benefits

• Restricted Stock Units (Equity)
• Pension
• Health insurance, including dental, for you and your family
• Life Assurance
• Cocktail hour every Friday along with a calendar full of social events
• Professional development fund
• Fully stocked kitchen for breakfast, lunch and snacks
• An iPad that makes your morning coffee.. We like coffee. A lot.
• Travel opportunities to our San Francisco/EMEA and APAC offices.
• Learning and development - Internal training for tech and soft-skills.

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