Senior ServiceNow Consultant (SPM)
Digital nomads. Work from anywhereCompany: Nelem Solutions - get more out of ServiceNow
About Nelem Solutions
We are a Select ServiceNow Partner on our way to becoming a Premier Partner.
Over the last three years, we have built a strong core team of ServiceNow experts delivering high-quality implementations and enhancements for international customers. We strongly believe in the ServiceNow platform and the real business value it brings when implemented with a deep understanding of customer needs.
Our Team
We are a relatively small but fast-growing company. Our organisation combines a lean sales and operations team with a delivery organisation of 30+ ServiceNow developers and consultants.
Joining us now means becoming part of the company at an early growth stage, with real influence on how we work, how we deliver projects, and how your role evolves over time.
Your Role – Senior ServiceNow Consultant
As a Senior ServiceNow Consultant, you will play a key role in designing and delivering solutions for enterprise customers, with a primary focus on Strategic Portfolio Management (SPM).
You will work directly with clients, architects, and delivery teams, taking ownership of solution design, client engagement, and successful project delivery.
Your Responsibilities
* Leading workshops and discovery sessions with business and IT stakeholders
* Designing end-to-end ServiceNow solutions with a focus on SPM
* Translating business requirements into scalable ServiceNow architectures and functional designs
* Acting as a trusted advisor to customers throughout the project lifecycle
* Collaborating with developers to ensure high-quality implementation
* Supporting testing, UAT, and go-live activities
* Guiding customers on best practices and platform optimisation
* Contributing to pre-sales activities, solution proposals, and estimations
Our Delivery Environment
We are also looking for ServiceNow Consultants who would be able to work on projects across various other modules, including:
* IT Operations Management (ITOM)
* HR Service Delivery (HRSD)
* Asset Management
Our Requirements
We are looking for someone with strong consulting skills, business understanding, and hands-on ServiceNow experience.
Must-have:
* Proven experience as a ServiceNow Consultant (or similar senior role)
* Strong hands-on experience in SPM (mandatory)
* Solid understanding of ServiceNow platform architecture and best practices
* Experience designing and delivering end-to-end solutions
* Confidence working with senior stakeholders (Managers, Directors, C-level)
* Strong communication and presentation skills
* Very good written and spoken English
Good to have:
* Experience with ITOM, HRSD, CSM, HAM, SAM, or other ServiceNow modules
* Experience in international projects (especially European clients)
* Agile / Scrum delivery experience
* ServiceNow certifications
What We Offer
* B2B contract
* Very competitive compensation
* Growth Opportunities
* Remote work
* Flexible working hours
* Access to training, certifications, courses, and conferences
* Real impact on projects and delivery standards in a growing ServiceNow partner
Recruitment Process
We act quickly and transparently:
1. A 30-minute introductory call
2. A follow-up meeting (remote)
3. Final decision within a few days