Senior Salesforce Administrator

Company: EPAM Systems

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for a Senior Salesforce Administrator to lead and deliver strategic initiatives on the Salesforce Sales Cloud platform.
This role requires a highly skilled professional with strong administration and consulting expertise, capable of driving complex programs across cross-functional stakeholders.
Responsibilities
* Partner with business stakeholders to gather requirements and translate them into scalable Salesforce solutions within an Agile/SAFe framework
* Act as a bridge between business, technical, and QA teams to ensure alignment on requirements, dependencies, and delivery outcomes
* Drive end-to-end delivery of initiatives, proactively managing timelines, dependencies, and cross-team coordination
* Lead design discussions and contribute to architecture decisions and solution design on the Salesforce Lightning platform
* Support Scrum teams in adhering to Agile best practices, including all ceremonies and delivery standards
* Develop and maintain key documentation such as user stories, functional specifications, and design artifacts
* Track and report progress to stakeholders, ensuring transparency and timely issue resolution
* Build and maintain strong relationships with business partners and internal teams
* Provide ongoing recommendations and strategic insights aligned with the product roadmap
* Present demos, prototypes, and solution walkthroughs to business stakeholders
* Influence stakeholders through data-driven insights and thoughtful decision-making
* Lead acquisition integration programs and other high-impact initiatives involving significant system transformation
* Support Salesforce platform expansion across newly integrated entities
* Apply best practices for M&A system integration and data migration
* Manage multiple initiatives and stakeholder engagements simultaneously in a fast-paced environment
* Drive consistent delivery of high-quality, scalable solutions
* Collaborate with cross-functional teams across geographies to define and implement best-fit designs
* Ensure successful outcomes for business use cases while identifying opportunities for continuous improvement
* Provide clear status updates to business and technology leadership
Requirements
* At least 3 years of relevant professional experience
* Salesforce Administrator and Sales Cloud Consultant certifications (required)
* Strong experience with CPQ (Configure, Price, Quote) and RCA implementations
* Proven ability to design and deliver solutions leveraging Salesforce platform capabilities
* Hands-on experience building or supporting AI-driven or agentic solutions
* Strong understanding of system integrations, ETL processes, and BI tools
* Practical experience with data management activities, including data loads, mapping templates, and Excel models
* Exposure to Salesforce Mobile capabilities
* Demonstrated success leading complex, multi-stream projects across global teams
* Strong analytical, problem-solving, and communication skills
* Ability to lead cross-functional teams through influence in a matrix leadership environment
* Experience presenting to stakeholders and translating technical solutions into business value
* Hands-on experience with PSA tools such as FinancialForce and Order Management systems
* Familiarity with content management platforms such as Seismic
* Experience managing third-party AppExchange solutions
* Prior experience supporting M&A integrations within Salesforce ecosystems
* Excellent oral and written communication skills in English (B2+ level or higher)
We offer
* International projects with top brands
* Work with global teams of highly skilled, diverse peers
* Healthcare benefits
* Employee financial programs
* Paid time off and sick leave
* Upskilling, reskilling and certification courses
* Unlimited access to the LinkedIn Learning library and 22,000+ courses
* Global career opportunities
* Volunteer and community involvement opportunities
* EPAM Employee Groups
* Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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