Selecting a Commercial Cleaning Service
One would think selecting a commercial cleaning service to keep their facility will be a relatively easy task. Most maintenance managers of facilities, responsible for overseeing the cleanliness and health of these building, know this is not as simple as it sounds. The kind of facility and its own needs dictate the services required. The appearance of the facility plays a big role in the success of the business enterprise, whether it is a supermarket, shop or perhaps a hospital. A dirty appearance always makes a bad impression! With cleaning being an $80 billion dollar industry, there's an extensive set of commercial cleaning services, a few of which have made a decision to franchise. They range between small, mid-size and large, and all have their own menu of services to offer. So, what are some things to search for when making a decision?
Let's start with the facility and size. Depending on the kind of business and size of your facility helps narrow down the set of commercial cleaning services to research. Do you have multiple locations requiring service? Next, choose the services you need; the sort of surface(s) that require to be cleaned, and what kind of frequency are you looking for? Lastly, decide on your allowance. Once this list is in place it's time to start the interview process. Write down all your questions.
For a mid-size to large facility there are most likely more than one area or kind of areas to be cleaned. Whether it is a supermarket, retail space, school, hospital or perhaps a warehouse, every place has floors to be cleaned and maintained. But what Power washing Kelowna of surface is it? Could it be ceramic, vinyl, concrete, carpet? Don't forget the windows. If it's a supermarket you might require department cleaning, such as meat rooms, bakery, deli & hot foods, etc... Could it be a hospital? Hospitals and schools have their own level of "clean" to keep, with strict rules, regulations and procedures to be followed. Choosing a larger commercial cleaning service who supplies a diverse menu of services will probably be your best choice. Make sure you increase your list commercial cleaning service franchises, as they tend to always offer the services you will probably require and will provide them to multiple locations should you need this.
Here are some important questions to assist you make your decision on the selecting the most appropriate cleaning service:
1. What services do they specialize in?
2. Are they a franchise company? Can they service multiple locations if necessary?
3. Do they will have the man-power to perform the services you need?
4. What's their experience?
5. What types of cleaning products do they use? and why?
6. What types of clients do they currently provide services for? Do they will have experience with other businesses like yours?
7. Do they will have references? A commercial cleaning company who'll give you at the very least 3 references of current clients is a strong indication the corporation is confident of these abilities to provide the services you need and in the way you deserve to possess your facility look.
You want to search for a well rounded commercial cleaning service that includes a proven track record of retaining its clients. After all you don't want to have to help keep repeating the hiring processing. Review the answers to these questions carefully to help narrow your list of possible cleaning services to select from. Prior to making your final selection there are many additional items just as important in the decision making process.
Insurance:
Does the business have liability insurance and is it adequate enough to protect you against a potential liability claim arising from the cleaning? Do they maintain worker's compensation insurance because of their workers? Most states require this type of insurance. Don't just take the cleaning company's word stating they will have insurance. Many companies do not carry insurance, or only carry a minor amount. Get a copy of these insurance certificate. In the event that you hire them insist on being added as a certificate holder and extra insured, so you are updated with a new certificate when it expires or if the policy is cancelled.
Every reputable commercial cleaning service will undoubtedly be happy to provide proof of insurance. Select a commercial cleaning service that has insurance to safeguard you as well as your commercial facility in case of damage to your property and injury to the cleaners while they are on your property.
Cleaning Products & Equipment:
For Your Protection before you hire the commercial cleaning service go through the facility to find out what they intend to use on the many surfaces. Many inexperienced commercial cleaners utilize the wrong products or utilize the right products improperly. Some in-experienced cleaners use the wrong equipment. This may cause permanent damage or stains to your property. A reputable and experienced company will gladly take the time to tour your facility, start to see the work which must be done and even assist you in developing a schedule to help keep the facility clean and shiny.
Cleaning Checklist:
Ask the commercial cleaning service for a cleaning checklist that will list all the services performed for every cleaning. This list of guidelines or "work order" should be signed by management to ensure that the commercial cleaning contractor to submit billing. This insures you'll only pay for services which have been provided to your satisfaction.
Pricing Structure:
Ask the commercial cleaning service for their pricing structure not only for the services you will require regularly but also for any incidental services which may arise during your contract with them. So that they are cleaning your floors 3 x a week? But, imagine if something occurs to require a strip and wax of the floor area? Just how much will that cost? A reputable commercial cleaning service understands budgets and will understand your need to have an idea, or even a good dollar amount for the types of services necessary or which may become necessary.
Lastly, policies. Ask to start to see the companies policies on forms of payment they accept, their cancellation policy and if they offer a guarantee.
Selecting a commercial cleaning service does not have to become a frustrating task if you use the information from this article as an instrument to assist you in making a selection. A commercial cleaning service that takes the time to answer all your questions, who takes enough time to survey the facility and has a thorough understanding of the services to be performed is more likely to meet & most likely will exceed your expectations!