Security Implementation Engineer - Remote

Company: COGNNA

We are seeking a technical and customer-focused Security Implementation Engineer to join our growing team. This role is central to our customer success mission, responsible for the end-to-end technical integration of new clients into COGNNA's security monitoring Platform. The ideal candidate is a hands-on expert with major SIEM/Security platforms and possesses deep system administration skills across Linux, Windows, and cloud environments, enabling them to independently troubleshoot and resolve complex integration challenges.
🔧 Key Responsibilities
🔐 Client Onboarding & Implementation:
* Lead the technical onboarding process for new customers, from initial kick-off to full operational status
* Integrate customer log sources (e.g., firewalls, servers, cloud platforms, applications) with our security data lake
* Develop and configure custom parsers and data connectors to ensure accurate data ingestion and normalization
🕵️‍♂️ System Administration & Troubleshooting:
* Utilize deep expertise in Linux and Windows Server to troubleshoot agent installations, log forwarding configurations, and connectivity issues directly on customer systems
* Act as the primary technical resource for diagnosing and resolving complex infrastructure and OS-level issues that impede data collection
* Contribute to the continuous improvement of our onboarding processes, creating documentation and automation scripts to increase efficiency
👥 Security Advisory & Customer Success:
* Serve as a trusted technical advisor to clients during the onboarding phase, providing guidance on logging best practices and security architecture
* Work closely with the Security Operations Center (SOC) and account managers to ensure a seamless handover of clients upon successful onboarding
Requirements
💼 Experience:
* Hands-on experience in a technical cybersecurity role (e.g., SOC Engineer, SIEM Engineer, Security Consultant)
* 3+ with direct responsibility for technical implementation or support
* Proven experience managing and troubleshooting both Linux (e.g., Ubuntu, CentOS) and Windows Server environments in a production setting
🔧 Technical Skills:
* SIEM: Expertise with major SIEM platforms. Experience with systems like Splunk, Microsoft Sentinel, Elastic Search, or Google SecOps is essential
* Operating Systems: Deep proficiency in system administration, log management, and troubleshooting across Linux and Windows
* Scripting: Proficiency in at least one scripting language (e.g., Python, Bash, PowerShell) for automation and parsing
* Security Concepts: Strong knowledge of network security architecture, cloud security (AWS, Azure, GCP), and security devices (Firewalls, IDS/IPS, EDR)
* Google Cloud and management of Google SecOps experience
🤝 Soft Skills:
* Exceptional problem-solving skills with the ability to work independently
* Strong communication and interpersonal skills, with an ability to articulate technical concepts to diverse audiences
* A proactive, detail-oriented, and self-motivated work ethic
Benefits
🚀 Impact that Matters - Build products that shape the future of cybersecurity and protect organizations globally.
💡 Continuous Growth - Access to certifications, trainings, and opportunities to sharpen your expertise.
📈 Ownership Mindset - Benefit from our benefits program and grow with COGNNA's success.
🤝 Culture of Trust - We empower talent, encourage ownership, and celebrate real outcomes.

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