Samsung Voice Input Privacy Notice
Samsung Voice Input Privacy Notice
Effective Date: June 26, 2020
At Samsung Electronics Co., Ltd. (“Samsung”), we know how important privacy is to our customers. Samsung is the data controller for Voice Input. We created this Privacy Notice to make sure you understand how we collect and use your personal information.
Our Privacy Policy at https://account.samsung.com/membership/terms/privacypolicy also applies to your use of Voice Input. Our Privacy Policy contains more information about how we use your data. It also includes information about how to contact us. Please read our Privacy Policy in addition to this Privacy Notice. However, this Privacy Notice shall always prevail over the Privacy Policy in relation to how we use your information for Voice Input.
WHAT INFORMATION DO WE COLLECT?
Through Voice Input, Samsung obtains and maintains information about you in various ways.
Information About Your Use of Voice Input
We will collect information about your use of our Voice Input through software on your devices and by other means. We will collect:
Voice inputs: We collect recordings of your voice inputs (such as requests and instructions). If you submit information to Voice Input that is sensitive in nature (such as health information), that will also be collected and processed for the purposes set out below; and
Device and app information: Your hardware model, device hardware information, IMEI number and other unique device identifiers, current software version and operating system versions. We will also collect information relating to the app you use to use Voice Input, such as from what app you use Voice Input, the number of voice inputs you make from a particular app and when you make voice inputs.
HOW DO WE USE YOUR INFORMATION?
We use the information collected for the following purposes:
identify and authenticate you so you may use Voice Input;
provide you with Voice Input;
respond to your requests, inquiries, and instructions made through and about Voice Input;
operate, evaluate and improve Voice Input and our business (including developing new products and services; enhancing and improving our products and services; managing our communications; analyzing our products, services and customer base; conducting market research; performing data analytics; and performing accounting, auditing and other internal functions);
provide software updates, maintenance services, and security and support for Voice Input;
protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and
comply with and enforce applicable legal requirements, relevant industry standards and our policies, including this Privacy Notice and the Privacy Policy.
Samsung processes personal information for the purposes described above. Samsung’s legal basis to process personal information is outlined below
Keeping our promising to you
GDPR Article 6(1)(b)
Identifying and authenticating you
Providing you with Voice Input, such as providing speech to text functions
To promote our business interests
GDPR Article 6(1)(f)
Operating, evaluating, and improving Voice Input and our business
Responding to your requests, instructions and inquiries
Providing updates, maintenances, and adequate security measures
Protecting against liability, including comply with industry standards and enforcing our policies
To comply with the law and legal processes
GDPR Article 6(1)(c)
Complying with applicable statutes and regulatory and court orders
WHO DO WE SHARE YOUR INFORMATION WITH?
We will disclose your information internally within our business and to the following entities, but only for the purposes described above.
Affiliates: other Samsung Electronics Group companies which we control or own;
Service providers: carefully selected companies that provide services for or on behalf of us, such as cloud service providers who maintain data on our behalf. These providers are also committed to protecting your information;
Other parties when required by law or as necessary to protect Voice Input: for example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security;
Other parties in connection with corporate transactions: we may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of bankruptcy; and
Other parties with your consent or at your direction: in addition to the disclosures described in this Privacy Notice, we may share information about you with third parties when you separately consent to or request such sharing.
HOW LONG DO WE RETAIN YOUR INFORMATION AND WHERE DOES IT GO?
How long your data will be retained depends on the legal basis relied upon to process your data. For example, data we process to perform our contract with you requires us to keep the data throughout the time you use Voice Input. As long as you are an active user of Voice Input, we will retain and process this data. Data such as your device and app information and identifiers fall into this category. Other data like your voice commands will be deleted right after processing your request.
Data we process to promote our business interests, such as your usage of Voice Input, is only kept for as long as needed for the purposes for which it was collected. For example, this data may be collected to perform analytics so we can develop improvements to Voice Input, or we may process data to keep a record of inquiries you made through or about Voice Input to improve your customer service experience.
Please note, although we aim to retain your data for the time period described above, your data may be processed longer pursuant to applicable law. For example, if a specific statute mandates we require a certain piece of data, we comply and retain that data until the required retention period expires.
As long as your data is retained by us your data will always be subject to appropriate safeguards.
Your use of Voice Input will involve the transfer, storage, and processing of your personal information to other countries; such countries include, without limitation, countries in the European Economic Area, the Republic of Korea and the United States. All international data transfers are subject to legal requirements to ensure that your personal information is processed safely and as you would expect.
UPDATES TO THIS PRIVACY NOTICE
This Privacy Notice may be updated to let you know about changes in how we collect and process your information in Voice Input or changes in related laws. The date when the document was last updated is shown at the top of this Privacy Notice.