Sales Support Specialist

Company: HPO Outsourcing Professionals - Agency

We are seeking a reliable and detail-oriented Sales Support Specialist. This role serves as the operational right hand of the Sales Executive, enabling them to focus on high-value client interactions and revenue-generating activities. This role is responsible for managing the full range of administrative, commercial, and coordination tasks that keep the sales cycle moving — from preparing quotes and proposals to conducting account research, maintaining CRM data, and ensuring no client touchpoint is missed. The ideal candidate is highly organized, proactive, and thrives in a fast-paced environment where attention to detail and a service-oriented mindset are essential to success. This position plays a direct and measurable role in the Sales Executive's ability to meet and exceed quota.
 Key Responsibilities:
* Manage the Sales Executive's calendar by scheduling client meetings, internal calls, and travel logistics, ensuring no conflicts and adequate preparation time before key engagements.
* Prepare meeting agendas, pre-call briefing notes, and relevant account summaries so the Sales Executive enters every conversation fully informed and ready to advance the opportunity.
* Take meeting notes during key client or internal calls when requested, and distribute action items and follow-up tasks promptly after each session.
* Handle routine administrative tasks such as expense reporting, travel booking, and internal form submissions on behalf of the Sales Executive.
* Draft and send follow-up emails, order confirmations, and thank-you notes on behalf of the Sales Executive, maintaining the professional tone and relationship standards of each account.
* Respond to routine client inquiries regarding order status, product information, and delivery timelines, escalating complex or sensitive matters directly to the Sales Executive.
* Create presentations and/or reports as required and other tasks that the sales executive asks for.
Qualifications:
* Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
* 3+ years of experience in a sales support, sales operations, or executive assistant role within a commercial environment.
* Hands-on experience with CRM platforms, ability to log, update, and generate reports independently.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace for document preparation and reporting.
* Strong written and verbal communication skills in English; ability to draft professional client-facing correspondence with minimal supervision.
* Exceptional organizational skills with the ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven environment.
* Proactive, detail-oriented, and self-sufficient work style with a demonstrated ability to anticipate the Sales Executive's needs before they arise.
* High level of discretion and professionalism when handling confidential client and commercial information.
Benefits
* 100% remote full-time collaboration
* Contractor: $1,300 usd monthly
* Schedule Mon - Fri: 8:00 am – 5:00 pm (CT)
* Friendly and professional team.
* Opportunities for growth and development.
Required:
* Computer/Laptop with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
* Internet speed of at least 100MBPS
* Headset with an extended mic that has noise cancellation and a webcam
* Battery back up for computer
* Quiet, dedicated workspace at home

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